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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $15.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
meal discounts
Career development opportunities
Job Description
The Oasis Hotel & Oasis Convention Center is a premier full-service hospitality establishment located in Springfield, renowned for its commitment to providing exceptional guest experiences. Boasting 173 well-appointed guest rooms and over 30,000 square feet of versatile meeting and conference spaces, the Oasis caters to both leisure and business travelers alike. It features amenities such as the Fire & Ice Restaurant & Bar, which includes Springfield's only ice bar, offering a unique and memorable dining experience. This hotel and convention center are recognized for their dedication to quality service and community engagement, making them a distinguished venue within the region.Show More
Job Requirements
- Must be able to organize, plan ahead and manage workload
- must be dependable and energetic
- must be able to lift and carry 50lbs
- must be able to push and pull an average weight of 97lbs
- must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel
- previous serving experience preferred but not required
- excellent communication, guest service and time management skills
- ability to work effectively in a fast-paced and multi-tasked environment
- must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to guests
- bartending experience beneficial
- audio visual experience beneficial
- must be flexible regarding scheduling as it is based on business demands
Job Qualifications
- Excellent communication, guest service and time management skills
- ability to work effectively in a fast-paced and multi-tasked environment
- must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to guests
- previous serving experience preferred but not required
- bartending experience beneficial
- audio visual experience beneficial
- must be flexible regarding scheduling as it is based on business demands
Job Duties
- Read and interpret banquet event orders (beos) and follow instructions from banquets manager and/or captain
- set up banquet room as instructed by banquet captain to include table and chair placement, linen, service-ware and glassware
- prepare for the function as appropriate, including, but not limited to place and table settings, condiments preparation, beverages, etc.
- greet guests and respond to requests in a friendly and courteous manner
- replenish beverages as necessary, and check with guests for overall satisfaction
- perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards
- attend and participate in the pre-meal and post-meal briefings as directed
- serve the food and/or beverage in the order and to the expectation of the banquet captain to ensure consistency throughout the banquet
- promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
- clean up after the function
- clear dishes from tables, re-organize back aisle or staging areas as assigned, put equipment and supplies away in their proper storage areas
- once banquet is complete, reset banquet room according to captain's specifications to ensure the readiness of the room for the following function
- complete necessary work for future banquet events, as directed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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