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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.75 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
employee recognition programs
Job Description
Elvis Presley Enterprises is a renowned company overseeing the iconic Graceland estate, famously known as the home of Elvis Presley, the King of Rock and Roll. Since opening to the public in 1982, Graceland has attracted over 20 million visitors from across the United States and around the globe. Recognized as one of the five most visited home tours in the country and considered the most famous residence after the White House, Graceland stands as a significant cultural and historic landmark. The estate was added to the National Register of Historic Places in 1991 and was designated a National Historic... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience as a server or bartender preferred
- TIPS certification or ability to obtain certification within 60 days of hire
- Ability to maintain a neat, clean, and well-groomed appearance
- Ability to stoop, reach, walk and stand for long periods
- Ability to lift boxes weighing up to 50lbs
- Ability to speak clearly and distinctly
- Ability to work flexible hours including holidays, weekends, and overtime
- Must maintain confidentiality
- No smoking or eating in the work area
- Uniform required
- Knowledge of health codes and requirements
Job Qualifications
- High school or equivalent education required
- Prior server and bartender experience preferred
- Needs to be TIPS certified or receive certification within 60 days of hire date
- Must maintain a neat, clean, and well-groomed appearance per company standards
- Good verbal and written communication skills
- Exceptional organizational skills
- Ability to handle fast paced business
- Ability to work independently with little or no supervision
- Knowledge of various food service styles such as French, Russian, and Butler style service
Job Duties
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Able to read and understand a BEO with all details and notes
- Anticipate guests' needs, respond promptly, and acknowledge all guests
- Maintain positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of service requirements for assigned function including pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish, and method of presentation
- Needs to be TIPS certified or receive certification within 60 days of hire date and maintain knowledge of state liquor regulations
- Complete pre-function side work as assigned
- Greet guests as they arrive and assist them with seating at tables
- Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements
- Clear each course following procedures
- Remove all tabletop items, linen and equipment from the function room as designated by function requirements
- Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements
- Complete closing side duties including breakdown all goods as specified, clean all equipment as assigned, restock items for next service, properly store all reusable goods, remove all dirty linen and transport to laundry, marry and stock all condiments, secure storage areas
- Use Point of Sales and adhere to payment, cash handling and credit policies/procedures
- Assist Banquet Houseman with room set-ups as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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