Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
Employee wellness programs
Job Description
The Guest House at Graceland is a premier hotel destination located in Memphis, Tennessee, adjacent to the world-famous Graceland mansion, the home of Elvis Presley. This hotel offers guests a unique blend of Southern hospitality and world-class accommodations, making it a favored location for travelers seeking comfort and a memorable experience tied to the legacy of the King of Rock and Roll. The Guest House at Graceland boasts an extensive range of amenities including luxurious guest rooms, dining venues, and over 80,000 square feet of flexible event and meeting space, making it an ideal venue for weddings, corporate functions, and... Show More
Job Requirements
- High school or equivalent education required
- Prior server and bartender experience preferred
- Needs to be TIPS certified or receive certification within 60 days of hire date
- Ability to stoop reach walk and stand for long periods
- Ability to lift boxes weighing up to 50lbs
- Must be able to speak clearly and distinctly
- Must maintain a neat clean and well groomed appearance per company standards
- Must be willing to work flexible hours including holidays weekends evenings and overtime as required
- Must be able to pass a background check and pre employment drug test
- Must follow and have knowledge of health codes and requirements
- Must maintain confidentiality
- Must wear uniform as required
Job Qualifications
- High school or equivalent education required
- Prior server and bartender experience preferred
- Needs to be TIPS certified or receive certification within 60 days of hire date
- Must have good verbal and written communication skills
- Must have exceptional organizational skills
- Ability to work independently in a fast paced business environment
- Knowledge of various food service styles such as French Russian Butler style service
- Must maintain a neat clean well groomed appearance per company standards
Job Duties
- Maintain complete knowledge of and comply with all departmental policies service procedures standards
- Able to read and understand a BEO with all details and notes
- Anticipate guests’ needs respond promptly and acknowledge all guests
- Maintain positive guest relations at all times
- Be familiar with all hotel services features and local attractions activities to respond to guest inquiries accurately
- Monitor and maintain cleanliness sanitation and organization of assigned work areas
- Maintain complete knowledge of service requirements for assigned function including pre-function side work detailed menu selections major ingredients appearance texture quality standards garnish and method of presentation particular characteristics description of wines champagne ordered prices for specified bar selections on cash bars station assignment and table set-up group name type of function and expected attendance scheduled hours of service special requests arrangements order of service traffic flow in room
- Needs to be TIPS certified or receive certification within 60 days of hire date and strictly abide by state liquor regulations
- Complete pre-function side work as assigned
- Greet guests as they arrive and assist them with seating at tables
- Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements
- Clear each course following procedures
- Remove all tabletop items linen and equipment from the function room as designated by function requirements
- Set up monitor refresh and breakdown coffee breaks receptions and buffet tables for specified functions according to group requirements
- Complete closing side duties including breakdown all goods as specified clean all equipment as assigned restock items for next service properly store all reusable goods remove all dirty linen and transport to Laundry marry and stock all condiments secure storage areas
- Use Point of Sales and adhere to payment cash handling and credit policies procedures
- Assist Banquet Houseman with room set-ups as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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