
Job Overview
Compensation
Type: 
Hourly
Rate: 
Range $11.00 - $14.00
Work Schedule
Flexible
Job Description
Callaway Gardens is a renowned resort and outdoor recreation destination that offers guests a unique blend of natural beauty and exceptional hospitality services. Located in Pine Mountain, Georgia, Callaway Gardens is celebrated for its stunning landscapes, recreational activities, and year-round events that attract visitors from across the country. As a company, Callaway Gardens is committed to providing an outstanding guest experience through dedicated service and maintaining high standards of professionalism and care.
Callaway Gardens is currently seeking a diligent and service-oriented team member to join their hospitality staff. The ideal candidate will play a crucial role in interacting wi... Show More
Callaway Gardens is currently seeking a diligent and service-oriented team member to join their hospitality staff. The ideal candidate will play a crucial role in interacting wi... Show More
Job Requirements
- long hours are sometimes required
- have a neat appearance
- ability to walk and reach with hands and arms
- ability to regularly lift and/or move up to 30 pounds
- ability to stand for long hours at a time
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in high pressure situations while maintaining composure and objectivity
- ability to listen carefully and resolve guest issues
- ability to identify potential guest issues and develop methods to prevent or limit impact
- ability to listen understand and clarify concerns raised by team members and guests
- ability to convey information and ideas clearly and effectively
- ability to handle problems including anticipating preventing identifying and solving as necessary
Job Qualifications
- experience in hotel or related field preferred
Job Duties
- interact with all guests and all team members at all times in a friendly service oriented manner
- maintain regular attendance in compliance with callaway standards as required by scheduling
- maintain high standards of personal appearance and grooming including wearing a nametag
- comply with callaway standards and regulations to encourage safe and efficient operations
- maintain a friendly and warm demeanor with both team members and guests
- suggest updates of standards for operation including server appearance attendance service training and product knowledge
- assist sales and event management in coordination of banquet functions
- assist with conference setup and stewarding for banquet functions
- manage difficult or emotional customer situations respond promptly to customer needs and requests
- strive for 100 percent satisfaction of all guests
- attend all meetings and training as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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