Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
holiday bonus
Paid parental leave
Comprehensive health insurance
Vision Insurance
Dental Insurance
HSA enrollment options
FSA enrollment options
short-term disability options
long-term disability options
Life insurance
Long-term care options
accident insurance
critical illness insurance
Employee assistance program
Pet insurance
Free workout privileges
Employee Discounts
Parking and transit benefits
Access to Tickets at Work discounts
Tuition Reimbursement
Job Description
East Bank Club is a prestigious private club located in Chicago, Illinois, that offers a unique blend of athletic, social, and dining experiences to its members. Established with the vision of promoting health, wellness, and community connection, the club features extensive fitness facilities, a luxurious spa, fine dining options, and a variety of recreational and social activities. Known for its commitment to excellence and exceptional member service, East Bank Club maintains a welcoming and inclusive atmosphere that emphasizes diversity and belonging. The club serves a diverse membership base and prides itself on fostering a culture where employees and members from... Show More
Job Requirements
- Must be able to work a minimum of 10 hours a month
- Must be authorized to work in the USA
- Must be on your feet for the majority of the shift
- Ability to lift 50 lbs
- Must have excellent communication and organizational skills
- Restaurant or banquet FOH background
- Ability to work well with others under pressure
Job Qualifications
- Restaurant or banquet front-of-house background
- Excellent communication and organizational skills
- Ability to work well with others under pressure
- Strong customer service orientation
- High school diploma or equivalent preferred
- Previous experience in banquet or catering service beneficial
Job Duties
- Have comprehensive, accurate, and up-to-date information about the contract, event, and the club
- be able to accurately answer basic questions
- Able to consistently and effectively provide high-quality meal and beverage service as specified in the contract
- Proper set-up, follow-through, and breakdown of assigned tasks, stations, and duties during functions
- Consistently engage in high-quality professional communication that engages members and guests
- Consistently follow time and attendance requirements
- Take the initiative to meet and/or exceed the needs of members and guests
- Use a “here’s what can I do” attitude, is able to manage common service issues so members and guests are satisfied
- Demonstrate a professional appearance throughout each shift
- Act as a professional team member by consistently demonstrating support for co-workers and managers
- Demonstrate consistent attention to the presentation and atmosphere of the club and the banquet facilities, reporting all concerns and/or problems to the manager
- All other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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