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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.75 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Job Description
Elvis Presley Enterprises is the company behind the world-famous Graceland, the iconic home of Elvis Presley. Since opening to the public in 1982, Graceland has become a premier tourist destination attracting over 500,000 visitors annually from across the United States and around the globe. It is recognized as one of the top five most visited home tours in the nation and holds the distinction of being the most famous home in America after the White House. Graceland was placed on the National Register of Historic Places in 1991 and designated a National Historic Landmark in 2006, underscoring its cultural and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience as a server or bartender preferred
- TIPS certification or willingness to obtain within 60 days
- ability to stoop reach walk and stand for long periods
- ability to lift boxes weighing up to 50lbs
- clear and distinct speech
- availability to work flexible hours including nights, weekends, holidays and overtime
- ability to maintain confidentiality
- compliance with health and safety regulations including no smoking or eating in work area
- willingness to wear uniform and maintain grooming standards
- ability to pass background check and drug test
Job Qualifications
- High school or equivalent education
- prior server and bartender experience preferred
- needs to be TIPS certified or receive certification within 60 days of hire date
- good communication skills both verbal and written
- exceptional organizational skills
- ability to handle fast paced business
- ability to work independently with little or no supervision
- knowledge of various food service styles such as French, Russian, Butler style service
- maintain a neat clean and well groomed appearance
Job Duties
- Maintain complete knowledge of and comply with all departmental policies service procedures standards
- able to read and understand a BEO with all details and notes
- anticipate guests' needs, respond promptly, and acknowledge all guests
- maintain positive guest relations at all times
- be familiar with all hotel services features and local attractions activities to respond to guest inquiries accurately
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- maintain complete knowledge of service requirements for assigned function including pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish, and method of presentation, particular characteristics description of wines champagne ordered, prices for specified bar selections on cash bars, station assignment and table set-up, group name, type of function and expected attendance, scheduled hours of service, special requests arrangements, order of service, traffic flow in room
- needs to be TIPS certified or receive certification within 60 days of hire date
- complete pre-function side work as assigned
- greet guests as they arrive and assist them with seating at tables
- serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements
- clear each course following procedures
- remove all tabletop items, linen and equipment from the function room as designated by function requirements
- set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements
- complete closing side duties including breakdown all goods as specified, clean all equipment as assigned, restock items for next service, properly store all reusable goods, remove all dirty linen and transport to Laundry, marry and stock all condiments, secure storage areas
- use Point of Sales and adhere to payment, cash handling and credit policies procedures
- assist Banquet Houseman with room set-ups as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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