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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional Development
team events
Job Description
Surety Hotel is a distinguished member of the Aparium Hotel Group, a hospitality company founded in 2011 that has rapidly expanded into a unique hotel brand recognized for blending the operational expertise of large hospitality firms with the inviting charm of boutique hotels. Aparium Hotel Group is known for its forward-thinking approach, targeting vibrant smaller markets with properties that embody a blend of sophistication and local culture. The Surety Hotel, under this banner, offers guests an exceptional hospitality experience characterized by high standards, innovative service, and a commitment to community and culture.
This role is an on-call Banquet Server po... Show More
This role is an on-call Banquet Server po... Show More
Job Requirements
- Passion for the people, place and culture of our community
- Love of restaurants and guest service
- Minimum of one year experience as a restaurant or event/banquet server in either a free-standing restaurant, event center or hotel restaurant
- TIPS Alcohol service certification is preferred
- Must meet local age requirements in order to serve alcohol
- Available to work a flexible schedule including nights, weekends and occasional holidays
- Fluency in English both verbally and non-verbally
- Continuous standing and walking for the entirety of a shift
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Ability to roll and/or carry tables and chairs
- Lifting and carrying 30 lb tray, crate or box is occasional
- Negotiating varied floor surfaces is continuous
- Carrying over shoulder is occasional
- Hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring and mixing drinks
- Excellent sight and balance needed for negotiating varied floor surfaces
- Handling lighted candles, and handling hot fluids (coffee and tea)
- Must be able to work briefly in extreme temperatures like freezers (-10*F) and kitchens (+110*F)
Job Qualifications
- Passion for the people, place and culture of our community
- Love of restaurants and guest service
- Minimum of one year experience as a restaurant or event/banquet server in either a free-standing restaurant, event center or hotel restaurant
- TIPS Alcohol service certification is preferred
- Must meet local age requirements in order to serve alcohol
- Fluency in English both verbally and non-verbally
Job Duties
- Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality
- Assist in all aspects of the guest experience from event beginning to end by extending a friendly greeting, ensuring proper steps of service are adhered to in order to create an exceptional guest experience, executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
- Participate in pre-event line ups
- Simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Demonstrate a working knowledge of the event's menu and menu ingredients
- Serve alcohol safely, responsibly, and legally
- Serve food and beverage items based upon the event specifications and the guest's specific requests
- Ensure your prep work area is clean and organized, with the utmost respect for your guests, peers, and equipment
- Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft, utilizing your knowledge of the food and beverage menu to create exceptional dining experiences
- Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed, and communicate promptly with the F+B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- Assist in other areas of the F+B Department as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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