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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) plan with Company Match
paid sick days
Paid vacation
Paid holidays
Pet insurance
Tuition Reimbursement
Job Description
Loews Coral Gables Hotel is an exceptional hospitality establishment located in Coral Gables, Florida. The hotel features 242 beautifully appointed guestrooms, including 23 elegantly designed suites. It offers guests access to 30,000 square feet of versatile indoor and outdoor meeting spaces, an expansive pool deck on the 9th floor, and four Miami-inspired dining outlets. Situated just four blocks from the iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a dynamic 2.1 million square foot mixed-use development that combines retail, dining, and entertainment experiences. As part of the Loews Hotels & Co portfolio, which encompasses 25... Show More
Job Requirements
- High school diploma or equivalent
- two to four years of experience in banquet service, preferably in upscale hotel or convention center
- ability to stand, walk, reach, and lift, pull, or push 35 pounds regularly
- TIPS or equivalent alcohol training certification
- flexibility to work nights, weekends, and holidays
Job Qualifications
- Two to four years experience in mid-high volume banquet operations within upscale hotel or convention center preferred
- high school diploma or equivalent
- ability to stand, walk, reach, and lift/push/pull 35 plus pounds regularly
- TIPS or local/state alcohol training certification
- flexibility to work varying shifts including nights, weekends, and holidays
Job Duties
- Assist in setting up banquet rooms according to the Banquet Event Order (BEO)
- ensure proper placement of dining and service equipment and cleanliness before guest arrival
- greet guests and ensure comfortable seating
- serve meals and beverages promptly and professionally
- refill beverages and attend to guest needs throughout the event
- clear plates, glassware, and silverware promptly after each course
- reset tables for subsequent courses or events
- assist with banquet space breakdown and cleanup
- provide attentive and friendly service addressing guest needs and special requests
- handle guest complaints discreetly and report as needed
- coordinate service with banquet team ensuring food and beverages are served according to timeline
- communicate with kitchen staff regarding service needs and dietary requirements
- assist with setting up and maintaining buffets, food stations, or beverage stations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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