Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Mainsail Lodging & Development operates under the distinguished Autograph Collection, offering a unique and upscale hospitality experience. Situated in Fort Myers, FL, this company is dedicated to providing unparalleled service and memorable experiences for guests in beautiful and luxurious settings. Mainsail is renowned for maintaining high standards in hotel management and catering operations, ensuring that each event and stay is nothing short of exceptional. As part of the Autograph Collection franchise, Mainsail Lodging & Development blends innovative hospitality practices with personalized service to meet and exceed guest expectations consistently.
We are currently seeking an enthusiastic, fun, and energetic Banq... Show More
We are currently seeking an enthusiastic, fun, and energetic Banq... Show More
Job Requirements
- Ability to stand for extended periods of time
- Ability to squat and bend
- Ability to communicate clearly
- Corrected vision to normal range
- Ability to work long hours as needed
- Ability to lift/push/pull 50 lbs
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the office, the hotel, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Job Qualifications
- High school diploma or higher
- Must have at least 2-3 years experience as a banquet server, preferably in upscale hotel or resort
- Must be able to work flexible hours, breakfast, lunch and or dinner shifts, weekends and holidays
- Must be able to read, write and speak English
- Bi-lingual (English/Spanish) is a plus
- Ability to learn and master the POS system
- Experience with Oracle MICROS POS is a plus
- ServSafe certified
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to use technology e.g. tablets, iPads
Job Duties
- Acknowledge guest in all public spaces with a warm and friendly greeting
- Assist in the setup of banquet tables, buffet and coffee stations for events according to banquet event order (BEO)
- Serve food and beverage items
- Bussing and clearing all tables during events and when events finished
- Ensure cleanliness of function areas before and after functions
- Clear tables and return all equipment to their respective areas
- Ensure back function areas are clean at the end of event
- Ensure service safety by transporting all equipment in the proper manner
- Be responsible for handling of all equipment and ensure that all spills and breakage are attended to immediately
- Gather all equipment necessary to service a function and maintain a clear and immaculate service area
- Ensures event area set ups are accurate and presented in a timely manner
- Ensures compliance with all cash handling and bill handling policies and procedures
- Assist guest with any specials requests
- Communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens
- Professional communication while using technology
- Respect all guests, team members, and management by maintaining a positive, friendly attitude
- Interact with guests and share hotel knowledge using personalization, such as using the guest name
- Take initiative and handle assignments with limited supervision
- Follow all hotel policies and procedures as outlined in the team member handbook
- Adhere to grooming and appearance standards
- Perform service recovery when required to ensure complete guest satisfaction
- Perform opening and closing side work
- Adhere to responsible alcohol service guidelines
- Understand Luminary Hotel & Co. menu ingredients, as well as overall operation, philosophy, activities and services to better answer guest questions
- Adhere to Luminary Hotel & Co. standards for guest service
- Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately
- Perform other duties as management requests to service guests
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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