Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays
Job Description
Graton Resort & Casino is a premier entertainment destination renowned for its luxurious accommodations, exceptional gaming options, diverse dining experiences, and a vibrant event hosting environment. Located in Northern California, the resort blends the excitement of a world-class casino with the tranquility of a beautifully designed property surrounded by picturesque landscapes. Graton Resort & Casino is committed to providing outstanding hospitality to guests and visitors, ensuring memorable experiences through dedication to service excellence and attention to detail. With a commitment to quality and guest satisfaction, the resort continually strives to deliver superior experiences that exceed expectations.
The Banquet Serve... Show More
The Banquet Serve... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage or hospitality preferred
- Ability to attend scheduled pre-event briefings
- Willingness to undergo internal service audition for placement
- Ability to follow company policies and procedures
- Must be able to stand and walk for extended periods
- Availability to work flexible hours including nights and weekends
Job Qualifications
- Prior experience in banquet or event serving preferred
- Demonstrated ability to provide anticipatory and polished guest service
- Strong communication skills and ability to work as part of a team
- Ability to maintain professionalism and confidentiality in a fast-paced environment
- Knowledge of safety and sanitation standards
- Physical stamina to stand and walk for extended periods
- Flexibility to work varied shifts including evenings and weekends
Job Duties
- Redefine hospitality at Graton Resort & Casino while promoting company values
- Perform responsibilities according to company standards, policies, and procedures
- Attend pre-event briefings to understand service assignments, event pacing, and menu details
- Provide polished, anticipatory service using established methods including American service and team sweep
- Ensure tables, stations, and event spaces are impeccably set and maintained
- Greet guests warmly and respond promptly to their needs with professionalism
- Maintain awareness of event flow and proactively support team members for seamless guest experiences
- Adhere to safety, sanitation, and service protocols including allergy and dietary considerations
- Communicate effectively with Captains, Managers, Culinary, and other departments
- Clear and reset tables and event spaces promptly and discreetly
- Uphold confidentiality, professionalism, and company policies
- Perform additional duties as assigned by management to meet business needs
Job Qualifications
Experience
No experience required
Job Location
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