Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
Paid holidays
Pet insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Employee Discounts
Job Description
HEI Hotels and Resorts is a renowned hospitality company dedicated to providing exceptional experiences to guests across its diverse portfolio of hotels and resorts. With a commitment to creating memorable stays and fostering inclusive environments, HEI has established a reputation for excellence in the hospitality industry. The company values diversity, equity, and inclusion, encouraging candidates from all backgrounds—especially U.S. military veterans—to apply and grow within their organization.
This hospitality company maintains high standards of guest service, supported by comprehensive training and a welcoming workplace culture. With multiple locations and a variety of hotel brands under its umbrella, HEI Hotel... Show More
This hospitality company maintains high standards of guest service, supported by comprehensive training and a welcoming workplace culture. With multiple locations and a variety of hotel brands under its umbrella, HEI Hotel... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or banquet service preferred
- Ability to stand for extended periods
- Ability to lift and carry up to 30 lbs
- Excellent communication skills
- Ability to work flexible hours including evenings weekends and holidays
- Must be able to comply with legal requirements for serving alcoholic beverages
Job Qualifications
- Hotel experience preferred
- Must be willing to pitch-in and help co-workers with their job duties and be a team player with or without reasonable accommodation
- Must have basic knowledge of food and beverage preparations service standards guest relations and etiquette
- Knowledge of the appropriate table settings and serviceware
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- Ability to remember recite and promote the variety of menu items
- Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- Ability to operate beverage equipment e.g. coffee maker with or without reasonable accommodation
- Ability to stand for long periods of time with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc
Job Duties
- Set up banquet room as instructed by supervisor to include linen serviceware and glassware
- Attend roll call meetings before events to learn function particulars including guest and hotel expectations
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Abide by all state federal and corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Once banquet is complete reset banquet room according to supervisor's specifications to ensure the readiness of the room for the following function
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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