Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Health Reimbursement Account
Flexible spending account
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
401(k)
Employee assistance program
Gym membership discount
Supplemental Insurance
Pet insurance
Employee dining room
Job Description
The Duquesne Club is a prestigious and historic private city club located in Pittsburgh, Pennsylvania. Renowned for its tradition, elegance, and commitment to exceptional member service, the club offers a refined setting for social, business, and community events. Established over a century ago, the Duquesne Club has earned a reputation as one of the top city clubs in the United States, providing its members with a unique blend of exclusivity, heritage, and modern amenities. Known for its rich history and architectural beauty, the club prides itself on fostering a close-knit, welcoming atmosphere while maintaining the highest standards of service and... Show More
Job Requirements
- Strength to carry trays weighing up to 35 lbs at shoulder height
- Proficiency in timing and coordinating multi-course meals with wine pairings
- Ability to stand and walk for entire shifts
- Perform tasks requiring bending, stooping, climbing, and reaching
- Manual dexterity and excellent coordination to handle service equipment
- Ability to write, follow written and detailed instructions
- Read labels on chemicals and cleaning products
- Strong verbal communication and active listening skills
- Attention to detail
- Self-motivation to work independently
- Knowledge of fine dining procedures, etiquette, social customs, POS systems
Job Qualifications
- Previous experience in banquet or private dining service
- Knowledge of fine dining etiquette and service techniques
- Experience with multi-course meal service
- Ability to work under pressure in a fast-paced environment
- Excellent interpersonal and communication skills
- Team player with a positive attitude
- Detail-oriented and organized
- Ability to follow directions and safety protocols
- High school diploma or equivalent preferred
Job Duties
- Provide courteous, attentive service to members and guests in accordance with the club's service standards
- Report to the designated area and receive assignments from the banquet captain
- Set up china, glassware, linens, silverware, bread trays, and condiments
- Complete pantry tasks and other preparatory duties as assigned
- Follow assigned order-taking procedures including orders taken directly by wait person or banquet captain, or written by member or guest
- Enter orders for the kitchen following correct procedures
- Monitor timing for each course to ensure efficient service flow
- Use correct underlining for courses and transport dishes using service trays
- Apply appropriate service standards and techniques as directed by management
- Clear plates promptly after each course and verify guest satisfaction
- Transport soiled dishes to the designated pantry area, stacking neatly for removal
- Crumb tables between courses and present finger bowls when appropriate
- Process guest checks efficiently ensuring details are recorded accurately
- Assist with banquet room closing procedures including clearing perishable items and disposing of ice
- Communicate any issues or service challenges to management promptly
- Follow all club's policies, safety procedures, and OSHA standards
- Sanitize workstations using approved cleaning agents
- Wear appropriate personal protective equipment during cleaning or food handling
- Maintain professional grooming and hygiene
- Attend all scheduled meetings and training sessions
- Support fellow employees and perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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