Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
TIPS training
Paid Time Off
guest service training
team environment
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
The hiring establishment is a prestigious hotel renowned for its exceptional banquet and event services. This well-established venue is committed to providing top-tier hospitality experiences through its expertly coordinated banquet functions, meeting rooms, and special events. Known for its elegant settings and professional service, the hotel supports a dynamic team environment where collaboration among departments such as Banquets, Set Up, Beverage, Bar, Kitchen, Stewarding, Catering, Convention Services, Storeroom, Audio Visual Innovations, Laundry, and Engineering is essential to delivering seamless guest experiences.
This banquet server role is integral to maintaining the hotel's high standards of service excellence. The position operates pri... Show More
This banquet server role is integral to maintaining the hotel's high standards of service excellence. The position operates pri... Show More
Job Requirements
- Minimum of 18 years of age
- TIPS training certification within 60 days
- Fluency in English both verbal and written
- Ability to communicate legibly
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Ability to remain calm and resolve problems using good judgment
- Ability to follow directions thoroughly
- Ability to understand guests service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and hotel data
- Ability to communicate courteously and discreetly with guests, management and co-workers
- Maintain regular and punctual attendance
- Adhere to grooming standards
- Physical ability to stand and walk for prolonged periods
- Ability to lift carry and store approximately 30 pounds
- Ability to bend squat and reach on a constant basis
- Ability to lift and carry a server tray weighing approximately 50 pounds
- Ability to push or pull carts weighing approximately 200 pounds
Job Qualifications
- Minimum 18 years of age to serve alcoholic beverages
- TIPS training within 60 days of employment
- Fluency in English both verbal and written
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Clear thinker able to remain calm and resolve problems using good judgment
- Ability to follow directions thoroughly
- Understand guests' service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and hotel data
- Ability to communicate courteously, empathetically and discreetly with guests, management and co-workers
- Maintain regular and punctual attendance
- Adhere to Peabody grooming standards
- Uphold and exemplify Peabody Service Excellence
- Knowledge of various food service styles like French service, Russian service, Butler style
- High school graduate or equivalent vocational training certificate preferred
- 1 year experience as a banquet food server preferred
- Certification of previous training in liquor, wine and food service preferred
- Knowledge of specific room set-up styles preferred
- Fluency in a foreign language, preferably Spanish preferred
- Certification in an alcoholic awareness program preferred
- Ability to suggestively sell preferred
- Previous guest relations training preferred
Job Duties
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Maintain complete knowledge of correct maintenance and use of equipment
- Anticipate guests' needs, respond promptly and acknowledge all guests
- Maintain positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities
- Resolve guest complaints ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Maintain knowledge of service requirements for assigned functions including side work, menu details, wine/champagne characteristics, prices, station assignments, group details, scheduled hours, special arrangements, order of service and VIPs
- Abide by state liquor regulations
- Complete pre-function side work
- Greet guests and assist with seating
- Take and record guests' alcoholic beverage orders using suggestive selling
- Serve beverages and food courses
- Clear courses and remove tabletop items
- Manage coffee breaks, receptions, and buffet tables
- Complete closing duties including cleaning, restocking, storing goods, and securing areas
- Adhere to payment, cash handling and credit policies
- Certified in TIPS Training within 60 days of employment
- Follow maintenance program and cleaning schedule
- Assist on other functions as assigned
- Aid Banquet Set Up Housepersons with room setups
- Document maintenance needs
- Attend meetings as scheduled
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Jobs By Filter