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Job Overview
Employment Type
Part-time
Compensation
Hourly
Up to $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Union membership
competitive pay
Night and weekend shifts
Diverse event exposure
On-the-job training
Professional work environment
Employment support
Job Description
ASM Global is the world’s leader in venue and event management, renowned for its expertise in operating some of the most prestigious entertainment and convention venues worldwide. This company is committed to delivering exceptional experiences for guests and clients by facilitating major concerts featuring top artists, professional hockey games, trade shows, auto shows, comedy acts, symphonies, and a myriad of other high-profile events. Their dedication to service excellence and operational expertise places them at the forefront of the venue management industry, consistently setting standards in quality and innovation.
The Oncenter Convention Center, Arena, and Theaters in Syracuse, New York... Show More
The Oncenter Convention Center, Arena, and Theaters in Syracuse, New York... Show More
Job Requirements
- High school diploma or GED
- 1-2 years’ serving experience
- Excellent verbal, written, and interpersonal communication skills
- Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette
- Ability to make professional, independent, and good judgment decisions within proper policy and procedures
- ServeSafe and TIPS certification a plus
- Must be able to walk/stand for long periods of time
- Ability to work in a noisy, fast-paced environment
- Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 50 lbs+, and frequent bending, reaching, kneeling, and squatting
Job Qualifications
- High school diploma or GED
- 1-2 years’ serving experience
- Excellent verbal, written, and interpersonal communication skills
- Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette
- Ability to make professional, independent, and good judgment decisions within proper policy and procedures
- ServeSafe and TIPS certification a plus
Job Duties
- Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as company policies, practices, and procedures
- Assist in setting up designated rooms
- Demonstrate full knowledge of menus, key ingredients, and preparation methods
- Greet all guests with enthusiasm and friendliness
- Serve and clear assigned station while acting as a team member to assist other servers
- Answer guest questions about food, beverages, and facilities accurately and in a friendly manner
- Complete side-work during non-busy hours
- Maintain a safe, clean, organized, and stocked work area following sanitation standards
- Maintain a professional appearance, and professional relationship with coworkers at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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