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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a renowned hotel management company that operates various properties known for their commitment to high standards of quality and exceptional guest service. As a leader in the hospitality industry, Driftwood Hospitality Management empowers its team members to take initiative, contribute proactively, and support the success of the properties they serve. The company embraces a fully integrated approach to hospitality services, ensuring that every aspect from guest interactions to behind-the-scenes operations runs smoothly and leaves a positive impression on guests. Driftwood Hospitality Management also prides itself on fostering a diverse and inclusive workplace, offering equal opportunities for... Show More
Job Requirements
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
- Lifting fifty (30) pounds maximum
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Job Qualifications
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Hold a current Food Handler Card
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment, e.g., coffee maker
Job Duties
- Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware
- Attend stand up meetings before events to learn function particulars, including guest and hotel expectations
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
- Replenish beverages as necessary, and check with guests for overall satisfaction
- Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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