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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Sunriver Resort is a premier destination resort known for its commitment to providing exceptional guest experiences in a stunning natural setting. Nestled in the heart of Central Oregon, the resort offers a rich variety of amenities, including luxury accommodations, multiple dining venues, recreational activities, and exceptional event spaces. Sunriver Resort is dedicated to delivering the highest quality of service while maintaining the AAA Four Diamond standards, creating an inviting atmosphere for guests attending weddings, corporate gatherings, and other special occasions. With a strong focus on trust, open and honest communication, and commitment, Sunriver Resort operates with guiding principles designed to... Show More
Job Requirements
- must possess valid OLCC card
- must possess valid food handler's card
- must be able to work in a fast paced environment
- must ensure a teamwork environment
- ability to work a flexible schedule including evenings, weekends and holidays
- must be knowledgeable about food and beverage industry
- must have a passion for creating exceptional guest experiences
Job Qualifications
- high school education
- six months customer service experience preferred
- knowledge of food and beverage industry
- ability to create exceptional guest experiences
- excellent communication skills
- teamwork oriented
- familiarity with banquet event orders and safety protocols
Job Duties
- maintains a commitment to customer service and guest satisfaction
- performs all guest contact activities such as serving food and beverage
- responds to guest's inquiries in a cordial, efficient and professional manner
- ensures food and beverage is served while maintaining a consistent presentation and proper temperature
- delivers food and beverage items to guests
- offers product knowledge of food and beverage to guests
- provides general resort information for guests
- offers warm and sincere welcome/farewell for all guests
- maintains an up to date working knowledge of all resort amenities and special events
- interacts with resort staff in a professional manner
- upsells other resort services and amenities to guests
- maintains a professional demeanor and attitude
- communicates all pertinent information to banquets team
- maintains constant awareness of safety issues
- reports safety incidents to on-duty supervisor
- follows banquet event orders with strong attention to detail
- attends department meetings
- resolves guest issues promptly and with great care
- ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
- follows through on lost and found procedures
- reports needed repairs to supervisor
- communicates effectively with kitchen staff about food orders and special needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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