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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Equal opportunity employer
Job Description
ASM Global is the world leader in privately managed public assembly facilities, overseeing a diverse portfolio of stadiums, arenas, convention centers, theaters, and other entertainment venues across the globe. Renowned for delivering exceptional guest experiences and operating with the highest standards of safety and hospitality, ASM Global has a strong reputation in the event management industry. The Irving Convention Center, a premier venue managed by ASM Global, offers a wide variety of events including conventions, banquets, corporate meetings, and social gatherings, providing a dynamic and fast-paced working environment for its employees.\n\nThe Banquet Server position at the Irving Convention Center represents... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months experience
- Facility or industry experience preferred
- Knowledge of catering services and terminology
- Strong guest service skills
- Ability to work well with others
- Ability to receive and carry out instructions
- Ability to work long and irregular hours including weekends, evenings, holidays
- Ability to travel as needed
- Ability to maintain a professional appearance
- Ability to stand for long periods
- Ability to move around facility
- Ability to communicate effectively
- Ability to work inside and outside as required
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months experience in banquet or catering service
- Knowledge of catering services and terminology
- Strong guest service skills
- Ability to work well with others
- Ability to receive and carry out instructions in a timely manner
- TABC certification preferred but not required
- Ability to work long and irregular hours including weekends, evenings, holidays
- Availability to travel as needed for events
Job Duties
- Greets all guests with enthusiasm and friendliness
- Serves food and alcoholic beverages in an appropriate manner consistent with company standards
- Answers guest questions about food, beverages, and our facility accurately and in a friendly manner
- Does side work during non-busy hours
- Speaks to all guests with enthusiasm at all times
- Develops relationships with guests
- Provides the highest level of service in accordance with our standards
- Identifies food orders when ready and delivers items to tables in a timely manner
- Maintains a professional appearance at all times
- Communicates with food and beverage staff to ensure guest satisfaction
- Maintains a professional relationship with all coworkers
- Follows checklists and standard operating procedures
- Maintains a safe, clean, organized and stocked work area
- Maintains full knowledge of menus, recipes and other pertinent information
- Constantly increasing knowledge of food, beverages and other products and services
- Ensures that guests have a positive and memorable experience
- Responsible for constant sanitation, organization, and proper food handling
- Reports for work in proper uniform according to the scheduled time
- Performs other duties as assigned by the Food & Beverage Manager and/or Banquet Captain
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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