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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $16.50
Work Schedule
Flexible
Benefits
Health Insurance
401(k) matching
Performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America, along with online sports betting and iCasino services through theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is committed not only to delivering exciting and memorable experiences to its guests but also to fostering a culture of diversity, sustainability, and community responsibility. The company values its team members and is dedicated to supporting their career growth, physical and mental well-being, and financial health through comprehensive wellness programs and competitive compensation packages. Employees enjoy benefits such as... Show More
Job Requirements
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, and holidays
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation)
- Suggests items to guests based on expressed guest preferences
- Resolves service issues according to established guidelines
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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