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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.20
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Comprehensive benefits package
Equal opportunity employer
inclusive work environment
Employee well-being support
Job Description
The DCU Center, located in Worcester, Massachusetts, is a premier multi-purpose arena and convention center. Known for hosting a wide array of events ranging from concerts and sporting events to banquets and conferences, the DCU Center is a vibrant hub that attracts visitors from across the region. The venue offers extensive facilities including large event spaces, meeting rooms, and state-of-the-art technology to support any type of gathering. Its commitment to excellence and customer satisfaction has made it a preferred destination for both event organizers and attendees. As a part of its continued growth and dedication to service, the DCU Center... Show More
Job Requirements
- High school diploma or GED
- minimum of one (1) year work experience in food and beverage environment
- must be at least 18 years old
- ability to work irregular hours including nights, weekends and holidays
- ability to lift and carry up to 50 lbs
- ability to stand, walk, lift and bend for long periods of time
- ability to follow instructions and perform assigned duties
- professional presentation and appearance
Job Qualifications
- High school diploma or GED
- minimum of one (1) year work experience in food and beverage environment
- prior banquet server or waiter/waitress experience preferred
- knowledge of catering services terminology preferred
- ability to receive and carry out instructions in a timely manner
- ability to follow directions and effectively perform the work
- ability to speak and understand English to converse with coworkers and supervisors, as well as to understand tasks issued
- ability to work irregular hours including nights, weekends and holidays, as needed
- professional presentation, appearance and work ethic
- must be at least 18 years old
- ability to work independently and with others
Job Duties
- Report for work in proper uniform according to the scheduled time
- follow instructions for each event as given by the Banquet Manager and/or Banquet Supervisor
- assist with collecting all banquet equipment to include flatware, china, glassware and serving pieces needed for each event
- assist with preparing garnishes, beverages, condiments and breads
- assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- assist with preparation and set up of event room when necessary
- prepare tables and place settings as instructed by the Banquet Manager and/or Banquet Captain
- attend pre-function for briefing of event details
- always provide friendly and courteous customer service
- remain at assigned station and perform duties as assigned according to each event
- report any customer service concerns to the Banquet Supervisor or Banquet Manager
- breakdown tables and banquet equipment after each event
- clean and return serving pieces to proper storage area
- adhere to strict grooming standards and policies of company
- complete necessary assigned side work
- perform other duties as assigned and deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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