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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible schedule
uniform provided
Job Description
ASM Global is the world leader in venue management and services, specializing in privately managed public assembly facilities, including convention centers, arenas, stadiums, theaters, and specialized venues. The company is renowned for delivering world-class experiences through innovative and customer-focused event management. Their expertise ranges from venue operations to food and beverage services, and they prioritize safety, sustainability, and community engagement in every location. ASM Global’s commitment to excellence and innovation has made it a preferred partner for hosting large-scale public gatherings, performances, and conventions worldwide. The Waco Convention Center, managed by ASM Global, is a premier event destination in Waco,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months experience required
- Facility or industry experience preferred
- Knowledge of catering services and terminology
- Strong guest service skills
- Works well with others
- Ability to receive and carry out instructions in a timely manner
- Ability to work long and irregular hours including days, evenings, weekends and holidays
- Ability to work some travel as needed
- Ability to stand for long hours during events
- Must maintain professional appearance
- Must be able to communicate effectively
- Must be able to maintain safe and clean work environment
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months experience required
- Facility or industry experience preferred
- Knowledge of catering services and terminology
- Strong guest service skills
- Works well with others
- Receives and carries out instructions in a timely manner
- TABC preferred but not required
- Ability to work long and irregular hours including days, evenings, weekends and holidays
- Effective communication skills
- Ability to maintain professionalism and positive guest relations
Job Duties
- Greets all guests with enthusiasm and friendliness
- Serves food and alcoholic beverages in an appropriate manner consistent with company standards
- Answers guest questions about food, beverages, and the facility accurately and in a friendly manner
- Does side work during non-busy hours
- Speaks to all guests with enthusiasm at all times
- Develops relationships with guests
- Provides the highest level of service in accordance with company standards
- Identifies food orders when ready and delivers items to tables in a timely manner
- Maintains a professional appearance at all times
- Communicates with food and beverage staff to ensure guest satisfaction
- Maintains a professional relationship with all coworkers
- Follows checklists and standard operating procedures
- Maintains a safe, clean, organized and stocked work area
- Maintains full knowledge of menus, recipes and other pertinent information
- Constantly increases knowledge of food, beverages and other products and services
- Ensures that guests have a positive and memorable experience
- Responsible for constant sanitation, organization, and proper food handling
- Reports for work in proper uniform according to the scheduled time
- Performs other duties as assigned by the Food & Beverage Manager and/or Banquet Captain
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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