Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $5.00 - $5.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K contribution
Life insurance
Learning and Development Programs
Mobility and Advancement Opportunities
Pet insurance
employee discount
Job Description
Atlas Restaurant Group is a prominent hospitality company known for its exceptional dining experiences, particularly in the Baltimore area. Recognized as one of the fastest growing companies in the region, Atlas Restaurant Group operates various restaurant properties, emphasizing high-quality food, exceptional service, and a welcoming environment. The company prides itself on creating opportunities for career growth and personal development within the hospitality industry. Joining Atlas means becoming part of a team that values professionalism, dedication, and community involvement. Employees have direct access to ownership and senior management, enabling a supportive work culture where individuals can thrive and advance their careers.... Show More
Job Requirements
- Must have a valid form of identification
- Must have the knowledge to add, subtract, multiply, and divide in all units of measurement using whole numbers, common fractions, and decimals
- Must have the knowledge to calculate figures and amounts such as discounts and tips
- Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Must be able to learn and utilize Toast Point-of-Sale (POS) and Restaurant365 systems
- Basic knowledge of English is highly preferred
- Must have the ability to read, understand and follow both verbal and written company directives and initiatives
- Must demonstrate knowledge and understanding of government policies and regulations
- Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations
- Must have the ability to use common sense to understand and carry out written and oral instructions
- Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset
- Ability to stand, walk, reach, handle objects, talk, hear, taste, and smell
- Ability to frequently stoop, kneel, crouch, crawl and occasionally lift or carry up to 50 pounds
- Ability to occasionally sit, climb stairs and/or maintain balance
- Must possess close, distance, and peripheral vision and depth perception
- Ability to respond quickly to fire or other emergencies
- Personal accountability to follow policies and procedures, report to work as scheduled, accept responsibility for own actions and take initiative
- Ability to develop and maintain effective working relationships with other employees and maintain professionalism during challenging situations
- Understanding that all employees are internal customers and must remain engaged to identify needs and lead with integrity
- Ability to give and receive constructive feedback respectfully and seek coaching
- Demonstrate emotional awareness of self and others and maintain efficiency under stress
Job Qualifications
- 1-2 years of experience as a server for events and/or banquets
- Strong guest service skills with the ability to provide a positive and memorable guest experience
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills
- Flexibility to work evenings, weekends, and holidays as required
- Experience in catering or hospitality industry is an asset
- High school diploma or equivalent
- Ability to stand during entire shift
- Ability to lift 30 lbs
Job Duties
- Attend roll call and line-up meetings before events to learn function particulars and listen to pre-shift meeting conducted by banquet captain
- Prepare and serve meal accompaniments and open bottled wine or champagne for guests
- Perform side work
- Bus and set tables
- Communicate with support crew and management
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Maintain complete knowledge of correct maintenance and use of equipment, use equipment only as intended
- Maintain positive guest relations at all times by anticipating, responding promptly and acknowledging all guests’ needs
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Practice “Clean as you go” policies
- Greet guests as they arrive and assist them with seating at tables
- Clear each course following procedures
- Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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