Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
holiday bonus
Sick Time
travel benefits
Friends and family rate
dining discount
Retirement Plan
Job Description
Crowne Plaza is one of the largest and most esteemed premium hotel brands worldwide, operating more than 420 hotels in diverse locations across the globe. Known for its commitment to excellent service and fostering meaningful connections, Crowne Plaza offers a vibrant environment where business meets pleasure. The brand is widely recognized for its dedication to hosting memorable meetings and events, serving as a trusted partner for both domestic and international clientele. Their philosophy, 'Dare to Connect,' embodies a service style focused on creating authentic human interactions that leave a lasting emotional impact on guests and colleagues alike. At Crowne Plaza,... Show More
Job Requirements
- Ability to work a flexible schedule including nights, weekends, and/or holidays
- Strong problem-solving and reasoning skills
- Communication skills, written or verbal, in the primary language(s) used in the workplace
- Basic reading, writing, and math skills
- Ability to navigate necessary software and applications
- Ability to comply with local laws regarding food handling or serving alcohol including passing the ServSafe Alcohol Safety class and exam
- Knowledge of table service standards and appropriate table settings and service ware
- Must be able to lift and transport items weighing up to 50 pounds regularly and maneuver carts or equipment up to 250 pounds occasionally
- Must be able to perform well-paced mobility for up to 8 hours
- Must be able to maneuver between tables and in tight spaces
- Must be able to work in varying temperatures including extreme cold and heat
- Must be minimum age to serve alcohol according to local laws
- Must attend all scheduled training sessions and meetings
- Must comply with Crowne Plaza Lansing rules and regulations
Job Qualifications
- A high school or equivalent education is preferred
- Minimum of six months of prior food service experience is preferred
- Strong problem-solving and reasoning skills
- Ability to comply with local laws regarding food handling and alcohol service including passing the ServSafe Alcohol Safety class and exam
- Knowledge of table service standards and appropriate table settings and service ware
- Familiarity with all menu items and methods of preparation
- Effective written and verbal communication skills in the primary workplace language
- Ability to navigate necessary software and applications
- Ability to work a flexible schedule including nights, weekends, and/or holidays
Job Duties
- Serve food and beverages using established hotel standards
- Set up for events including place settings, décor, buffet lines, table linens, tables, and chairs
- Complete all IHG and hotel training
- Monitor guest behavior and alcohol consumption to determine when alcohol service should cease
- Check identification of guests appearing under 40 years of age
- Notify management of incidents involving excessive alcohol consumption or impaired condition of guests
- Clean and maintain workspace including back hall, carts, storage closets, and event space
- Engage with guests and colleagues using D.A.R.E. to connect behaviors
- Follow hotel safety protocols and procedures
- Report any safety or service incidents to the Restaurant Manager or Person in Charge
- Perform additional duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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