Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a dynamic company operating within the entertainment and hospitality industry, known for its commitment to providing exciting experiences and top-tier service to its customers. The company prides itself on cultivating a work environment that is fast-paced and engaging, reflecting the energy of the entertainment sector. PENN Entertainment emphasizes the importance of career growth and professional development, supporting team members with various programs and opportunities to advance their careers. It is a place where employees can thrive by contributing their unique skills and enthusiasm toward creating memorable experiences for guests.
One of the roles offered at PENN ... Show More
One of the roles offered at PENN ... Show More
Job Requirements
- High school diploma or equivalent
- previous food server experience preferred
- knowledge of wine service, table service procedures, and table etiquette preferred
- able to read, write, speak, and understand English
- excellent customer service and interpersonal skills
- ability to work independently and in a team
- follow all departmental and property policies and procedures
- willing to work flexible hours including evenings, weekends, holidays, and overtime
- ability to multitask effectively
Job Qualifications
- High School Diploma or equivalent
- previous food server experience in a high-volume restaurant preferred
- knowledge of wine service, table service procedures, and table etiquette strongly preferred
- must be able to read, write, speak, and understand English
- excellent customer service and interpersonal skills
- ability to effectively work independently and as part of a team
- ability to follow all departmental and property policies and procedures
- ability to share or divide attention among several ongoing activities, projects, or assignments
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- maintains current and accurate information regarding menu, preparation techniques, seasonings, ingredients, and plate presentation
- suggests items to guests based on expressed guest preferences
- resolves service issues according to established guidelines
- assists bus persons, as necessary, in bussing, cleaning, and setting tables
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- deep cleans restaurant equipment including tables, chairs, booths, soda and juice dispensers, coffee machines, as scheduled or required
- operates and maintains equipment as required in accordance with established guidelines and safety procedures
- completes assigned side work as directed
- maintains strict confidentiality in all company matters
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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