River City Casino & Hotel logo

Banquet Server

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Health Insurance
401(k) matching
Paid Time Off
Annual bonus
Medical Coverage
wellness programs

Job Description

PENN Entertainment is a pioneering company in the entertainment and gaming industry, known for its comprehensive offerings that span across 43 destinations throughout North America. As a leading provider of integrated entertainment, sports content, and casino gaming experiences, PENN Entertainment prides itself on innovating how entertainment is delivered to millions of customers. The company has successfully grown its presence not only through its physical locations but also via digital platforms such as theScore Bet Sportsbook and Casino, capturing the evolving trends of online sports betting and iCasino markets. This extensive reach solidifies PENN Entertainment as a top contender highly regarded... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous food server experience in a high-volume restaurant preferred
  • Knowledge of wine service, table service procedures, and table etiquette strongly preferred
  • Must be able to read, write, speak, and understand English
  • Must have excellent customer service and interpersonal skills
  • Ability to effectively work independently and as part of a team
  • Ability to follow all departmental and property policies and procedures
  • Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
  • Ability to share or divide attention among several ongoing activities, projects, or assignments

Job Qualifications

  • High school diploma or equivalent
  • Previous food server experience in a high-volume restaurant preferred
  • Knowledge of wine service, table service procedures, and table etiquette strongly preferred
  • Must be able to read, write, speak, and understand English
  • Must have excellent customer service and interpersonal skills
  • Ability to effectively work independently and as part of a team
  • Ability to follow all departmental and property policies and procedures
  • Ability to share or divide attention among several ongoing activities, projects, or assignments

Job Duties

  • Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
  • Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
  • Maintains current and accurate information regarding menu, preparation techniques, seasonings, ingredients, and plate presentation
  • Suggests items to guests based on expressed guest preferences
  • Resolves service issues according to established guidelines
  • Assists bus persons, as necessary, in bussing, cleaning, and setting tables
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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