Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment, sports content, and casino gaming industry, with an expansive footprint that includes 43 destinations across North America and an innovative online presence through theScore Bet Sportsbook and Casino. Known for driving change in the entertainment sector, PENN Entertainment is more than just a company; it’s a dynamic workplace dedicated to fostering diversity, sustainability, and a vibrant community for its employees, vendors, and patrons alike. As a market leader, the company thrives on its commitment to delivering exhilarating experiences, all while prioritizing the professional growth and well-being of its team members.<... Show More
Job Requirements
- High school diploma or equivalent
- previous food server experience in a high-volume restaurant preferred
- knowledge of wine service, table service procedures, and table etiquette strongly preferred
- must be able to read, write, speak, and understand English
- must have excellent customer service and interpersonal skills
- ability to effectively work independently and as part of a team
- ability to follow all departmental and property policies and procedures
- must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
- ability to share or divide attention among several ongoing activities, projects, or assignments
Job Qualifications
- High school diploma or equivalent
- previous food server experience in a high-volume restaurant preferred
- knowledge of wine service, table service procedures, and table etiquette strongly preferred
- must be able to read, write, speak, and understand English
- must have excellent customer service and interpersonal skills
- ability to effectively work independently and as part of a team
- ability to follow all departmental and property policies and procedures
- must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
- ability to share or divide attention among several ongoing activities, projects, or assignments
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation)
- suggests items to guests based on expressed guest preferences
- resolves service issues according to established guidelines
- assists bus persons, as necessary, in bussing, cleaning, and setting tables
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required
- operates and maintains equipment as required in accordance with established guidelines and safety procedures
- completes assigned side work as directed
- maintains strict confidentiality in all company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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