Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a trailblazer in the entertainment industry, renowned for delivering integrated experiences across sports content, casino gaming, and hospitality with a footprint of 43 destinations across North America. Their expansive offerings also include online sports betting and iCasino through theScore Bet Sportsbook and Casino, setting industry standards in fun and engagement. As a company, PENN Entertainment is committed not only to providing exceptional entertainment but also to advancing values like diversity and sustainability for its communities, team members, vendors, and the environment. They foster a dynamic workplace culture that champions employee growth and well-being, ensuring that every team... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a food server in a high-volume restaurant preferred
- Knowledge of wine service and table etiquette strongly preferred
- Proficiency in English
- Excellent customer service skills
- Ability to work independently and collaboratively
- Willingness to work flexible hours including evenings, weekends, holidays, and overtime
- Ability to multitask and manage several activities
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu, preparation techniques, seasonings, ingredients, and plate presentation
- Suggests items to guests based on expressed guest preferences
- Resolves service issues according to established guidelines
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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