Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a prominent leader in the entertainment, sports content, and casino gaming industries. With an extensive network of 43 destinations across North America, the company offers an integrated experience for enthusiasts of gaming, live sports, and vibrant nightlife. Beyond providing exhilarating entertainment options, PENN Entertainment emphasizes diversity, sustainability, and community engagement, fostering an environment where employees can grow professionally while making a positive impact on the world around them. The company is also recognized for its top-rated online platforms, including theScore Bet Sportsbook and Casino, which contribute to its innovative approach in the fast-paced digital entertainment sector.
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Job Requirements
- high school diploma or equivalent
- previous food server experience in a high-volume restaurant preferred
- knowledge of wine service, table service procedures, and table etiquette preferred
- must be able to read, write, speak, and understand English
- excellent customer service and interpersonal skills required
- ability to work independently and as part of a team
- ability to follow departmental and property policies and procedures
- availability to work flexible hours including evenings, weekends, holidays, and overtime
- ability to manage multiple tasks simultaneously
Job Qualifications
- high school diploma or equivalent
- previous food server experience in a high-volume restaurant preferred
- knowledge of wine service, table service procedures, and table etiquette strongly preferred
- must be able to read, write, speak, and understand English
- must have excellent customer service and interpersonal skills
- ability to effectively work independently and as part of a team
- ability to follow all departmental and property policies and procedures
- must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
Job Duties
- provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation)
- suggests items to guests based on expressed guest preferences
- resolves service issues according to established guidelines
- assists bus persons, as necessary, in bussing, cleaning, and setting tables
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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