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ASM Global

Banquet Server

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

DCU Center is a premier multi-purpose arena and convention center located in Worcester, Massachusetts. Recognized for hosting a wide array of events such as concerts, sporting events, conventions, and banquets, the DCU Center is a key venue that serves both the local community and visitors. This establishment prides itself on offering exceptional customer experiences and delivering high-quality service through its team of dedicated professionals. As a pivotal part of the event and hospitality sector, the DCU Center blends state-of-the-art facilities with excellent service to create memorable experiences for all attendees and guests.

The role of Banquet Server at ... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of one year work experience in food and beverage environment
  • Prior banquet server or waiter/waitress experience preferred
  • Knowledge of catering services terminology preferred
  • Ability to receive and carry out instructions in a timely manner
  • Ability to follow directions and effectively perform the work
  • Ability to speak and understand English to converse with coworkers and supervisors
  • Ability to work irregular hours including nights, weekends and holidays
  • Professional presentation, appearance and work ethic
  • Must be at least 18 years old
  • Ability to work independently and with others

Job Qualifications

  • High school diploma or GED
  • Minimum of one year work experience in food and beverage environment
  • Prior banquet server or waiter/waitress experience preferred
  • Knowledge of catering services terminology preferred
  • Ability to receive and carry out instructions in a timely manner
  • Ability to follow directions and effectively perform the work
  • Ability to speak and understand English to converse with coworkers and supervisors
  • Professional presentation, appearance and work ethic
  • Ability to work irregular hours including nights, weekends and holidays
  • Ability to work independently and with others
  • Must be at least 18 years old

Job Duties

  • Report for work in proper uniform according to the scheduled time
  • Follow instructions for each event as given by the Banquet Manager and/or Banquet Supervisor
  • Assist with collecting all banquet equipment including flatware, china, glassware and serving pieces needed for each event
  • Assist with preparing garnishes, beverages, condiments and breads
  • Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
  • Assist with preparation and set up of event room when necessary
  • Prepare tables and place settings as instructed by the Banquet Manager and/or Banquet Captain
  • Attend pre-function briefings for event details
  • Always provide friendly and courteous customer service
  • Remain at assigned station and perform duties as assigned according to each event
  • Report any customer service concerns to the Banquet Supervisor or Banquet Manager
  • Breakdown tables and banquet equipment after each event
  • Clean and return serving pieces to proper storage area
  • Adhere to strict grooming standards and company policies
  • Complete necessary assigned side work
  • Perform other duties as assigned and deemed necessary

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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