Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.20
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
uniform provided
Career development opportunities
Job Description
DCU Center is a premier event venue located in Worcester, Massachusetts, renowned for hosting a wide array of events ranging from concerts and sports to banquets and conventions. As a multifaceted facility, it blends state-of-the-art amenities and professional service to create memorable experiences for all guests. The arena is a focal point in the community, widely respected for its ability to attract major events and provide venues that cater to the needs of diverse audiences. The employment opportunities at DCU Center reflect its commitment to operational excellence and guest satisfaction. The organization emphasizes inclusivity and encourages applications from women, minorities,... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year work experience in food and beverage environment
- Prior banquet server or waiter/waitress experience preferred
- Knowledge of catering services terminology preferred
- Ability to receive and carry out instructions in a timely manner
- Ability to follow directions and effectively perform the work
- Ability to speak and understand English to converse with coworkers and supervisors, as well as to understand tasks issued
- Ability to work irregular hours including nights, weekends and holidays, as needed
- Professional presentation, appearance and work ethic
- Must be at least 18 years old
- Ability to work independently and with others
Job Qualifications
- High school diploma or GED
- Minimum of one year work experience in food and beverage environment
- Prior banquet server or waiter/waitress experience preferred
- Knowledge of catering services terminology preferred
- Ability to receive and carry out instructions in a timely manner
- Ability to follow directions and perform the work effectively
- Ability to speak and understand English to converse with coworkers and supervisors
- Ability to work irregular hours including nights, weekends and holidays
- Professional presentation, appearance and work ethic
- Must be at least 18 years old
- Ability to work independently and with others
Job Duties
- Report for work in proper uniform according to the scheduled time
- Follow instructions for each event as given by the Banquet Manager and/or Banquet Supervisor
- Assist with collecting all banquet equipment including flatware, china, glassware and serving pieces needed for each event
- Assist with preparing garnishes, beverages, condiments and breads
- Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- Assist with preparation and set up of event room when necessary
- Prepare tables and place settings as instructed by the Banquet Manager and/or Banquet Captain
- Attend pre-function briefing for event details
- Always provide friendly and courteous customer service
- Remain at assigned station and perform duties as assigned according to each event
- Report any customer service concerns to the Banquet Supervisor or Banquet Manager
- Breakdown tables and banquet equipment after each event
- Clean and return serving pieces to proper storage area
- Adhere to strict grooming standards and company policies
- Complete necessary assigned side work
- Perform other duties as assigned and deemed necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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