Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
ASM Global is a renowned leader in the management of publicly assembled venues worldwide, specializing in providing exceptional event experiences at convention centers, arenas, and auditoriums. With a commitment to excellence, ASM Global delivers top-tier services that enhance the enjoyment and satisfaction of guests and clients at countless events ranging from corporate conferences and banquets to concerts and community gatherings. The Shreveport Convention Center/Municipal Auditorium, located in Shreveport, Louisiana, is one of ASM Global's premier facilities, hosting a diverse array of events that require efficient, courteous, and professional service staff to ensure smooth operations and guest satisfaction.
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Job Requirements
- Part-time hourly employment
- Must be 18 years of age or older
- High school diploma or GED preferred
- At least one year of banquet or restaurant serving experience required
- Must be able to pass background and credit checks
- Ability to work flexible hours including nights, weekends, and holidays
- Must have reliable transportation
- Must be able to stand for long periods
- Must be able to lift up to 45 pounds unaided
- Non-slip shoes required
- Ability to follow food safety guidelines including HACCP
- Ability to communicate effectively in English
- Ability to work with limited supervision
- Must be able to obtain ABO Card and LATC Permit
- Ability to operate cash register and card transaction machines
- Must maintain grooming standards and professional appearance
- Ability to perform physical tasks including balancing trays and working under event conditions
Job Qualifications
- Must be 18 years of age or older
- Ability to read signs and follow simple oral and written instructions
- Excellent customer service skills
- Ability to pass a background check including credit history report
- Experience of at least one year as a server in banquets, restaurants with banquet facilities, or hotels
- Experience with upscale dining environments preferred
- High school diploma or GED preferred
- Knowledge of Banquet Event Orders preferred
- Must be able to obtain ABO Card and LATC Permit
- Ability to use and maintain basic food service and kitchen equipment
- Ability to train others in equipment use
- Strong communication skills
- Ability to read, write, and understand English
- Ability to interact with all levels of staff
- Excellent organizational and planning skills
- Strong customer service orientation
- Ability to work with limited supervision
- Ability to work flexible and irregular hours including nights, weekends, and holidays
- Must comply with Health Codes
- Ability to adapt to changes in work environment and schedules
- Ability to operate cash registers and credit card machines
Job Duties
- Report to work in proper uniform according to the scheduled time
- Follow instructions for each event as given by managers and captains of Food & Beverage
- Operate card transaction machine
- Assist with collecting, polishing, and setting up banquet equipment including flatware, china, glassware, tables, chairs, and linens
- Serve alcohol under ASM Global SAVOR Safe guidelines
- Work in banquet catering and concessions events
- Assist with beverages, bread, and condiments
- Assist with cleaning all banquet equipment including salt and pepper shakers and condiment containers
- Prepare and set up event rooms and dishing areas
- Set tables with place settings and build buffets as instructed
- Attend pre-function meetings for event briefings
- Provide friendly and courteous customer service
- Remain at assigned station and perform duties according to event requirements
- Report customer service issues or complaints to supervisors
- Clean and return serving pieces to storage
- Adhere to grooming standards and company policies
- Follow service standards, procedures, and guidelines
- Deliver, set up, service, and break down equipment and food and beverage items
- Perform deep cleaning as assigned
- Clean banquet wares efficiently and safely
- Remove debris and trash after events following proper disposal methods
- Sanitize equipment properly
- Perform quick counting and simple arithmetic
- Follow all food safety instructions including HACCP and Food Code
- Work efficiently with production schedules
- Provide high-quality service to guests and coworkers
- Train and supervise temporary employees
- Assist with opening, closing, and inventory counts
- Organize and maintain wares storage areas
- Set up and break down stations and complete side work
- Maintain sanitizer buckets
- Ensure proper wrapping, labeling, and dating of products
- Operate coffee, tea, and bar equipment safely
- Keep work area clean and organized
- Practice FIFO for all products
- Participate in event briefing meetings
- Perform skilled labor as assigned
- Lead by example with a polite and can-do attitude
- Follow proper accident reporting procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.