Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. Established as an industry leader with 43 destinations, PENN Entertainment extends its market reach through online sports betting and iCasino via theScore Bet Sportsbook and Casino. Known for a culture that values diversity, sustainability, and community engagement, PENN Entertainment prioritizes the well-being and career growth of its employees. The company offers a competitive Total Rewards package designed to support the financial, physical, and mental health of its team members, including day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off... Show More
Job Requirements
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime as business needs dictate
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Ability to read, write, speak, and understand English
- Excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu i.e., preparation techniques, seasonings, ingredients, and plate presentation
- Suggests items to guests based on expressed guest preferences
- Resolves service issues according to established guidelines
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required
- Operates and maintains equipment as required in accordance with established guidelines and safety procedures
- Completes assigned side work as directed
- Maintains strict confidentiality in all company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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