
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
sick pay
Holiday pay
Pet insurance
Job Description
HEI Hotels and Resorts is a distinguished hospitality company committed to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. Known for its dedication to quality and guest satisfaction, HEI fosters a supportive and inclusive work environment where employees are encouraged to grow and thrive. The company values diversity and inclusiveness, encouraging all qualified candidates, including U.S. military personnel, to apply even if they do not meet every qualification listed, emphasizing their commitment to equal opportunity and comprehensive employee development.
The role of Banquet Server Assistant at HEI Hotels and Resorts is integral to ensuring that banq... Show More
The role of Banquet Server Assistant at HEI Hotels and Resorts is integral to ensuring that banq... Show More
Job Requirements
- willingness to comply with attendance and work regular shifts
- physical ability to stand for long periods
- ability to transport up to 30 lbs continuously through crowded settings
- basic knowledge of food and beverage service practices
- commitment to teamwork and assisting coworkers
- effective communication skills
- knowledge of and adherence to state, federal and corporate regulations related to serving alcoholic beverages
Job Qualifications
- hotel experience preferred
- must be willing to pitch-in and help co-workers with their job duties and be a team player with or without reasonable accommodation
- must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of appropriate table settings and serviceware
- ability to comprehend and apply written product labeling instructions for safe application of products and processes within the hotel
- ability to remember, recite and promote variety of menu items
- ability to transport up to 30 lbs continuously through crowded room
- ability to operate beverage equipment such as coffee maker with or without reasonable accommodation
- ability to stand for long periods with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences including supervisors, coworkers and the public
Job Duties
- set up banquet room as instructed by supervisor to include linen, serviceware and glassware
- attend roll call meetings before events to learn function particulars including guest and hotel expectations
- greet guests and respond to requests in a friendly and courteous manner
- serve food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- promptly remove dishes as guests complete each course and/or meal at end of function
- abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
- replenish beverages as necessary and check with guests for overall satisfaction
- reset banquet room according to supervisor's specifications after completion to ensure readiness for following function
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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