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Banquet Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off

Job Description

PENN Entertainment is a leading entertainment company that thrives on providing exceptional experiences in fast-paced and dynamic environments. With a diverse team of enthusiastic coworkers, the company is dedicated to helping people find and have more fun through its various entertainment offerings. PENN Entertainment takes pride in fostering a workplace culture that supports career growth and well-being by offering competitive compensation packages, wellness programs, and ample opportunities for advancement. Employees enjoy benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses, along with paid time off that increases with the length of employment. This company values its workforce... Show More

Job Requirements

  • High School Diploma or equivalent
  • previous food server experience in a high-volume restaurant preferred
  • knowledge of wine service, table service procedures, and table etiquette strongly preferred
  • must be able to read, write, speak, and understand English
  • must have excellent customer service and interpersonal skills
  • ability to effectively work independently and as part of a team
  • ability to follow all departmental and property policies and procedures
  • must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime as business needs dictate
  • ability to share or divide attention among several ongoing activities, projects, or assignments

Job Qualifications

  • High School Diploma or equivalent
  • previous food server experience in a high-volume restaurant preferred
  • knowledge of wine service, table service procedures, and table etiquette strongly preferred
  • must be able to read, write, speak, and understand English
  • must have excellent customer service and interpersonal skills
  • ability to effectively work independently and as part of a team
  • ability to follow all departmental and property policies and procedures
  • must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime as business needs dictate
  • ability to share or divide attention among several ongoing activities, projects, or assignments

Job Duties

  • Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
  • takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
  • maintains current and accurate information regarding menu including preparation techniques, seasonings, ingredients, and plate presentation
  • suggests items to guests based on expressed guest preferences
  • resolves service issues according to established guidelines
  • assists bus persons, as necessary, in bussing, cleaning, and setting tables
  • maintains cleanliness of designated areas as directed in accordance with established health and safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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