Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
Work environment safety
Job Description
ASM Global is a leading company in the management of publicly owned assembly and entertainment facilities. Known for operating some of the most prominent venues around the world, ASM Global specializes in delivering exceptional event management services, including concerts, sports, conventions, and banquets. Its dedication to quality service, innovative event solutions, and community engagement has established ASM Global as a top choice for venues and event organizers alike. The Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana, managed by ASM Global, is a key regional destination for a wide variety of events ranging from conferences to banquet functions. This venue provides... Show More
Job Requirements
- High school diploma or GED preferred
- at least one-year experience as a banquet server, restaurant server with banquet facilities, or hotel server
- must be 18 years of age or older
- ability to read signs and follow simple oral and written instructions
- excellent customer service skills
- must be able to pass a background check including credit history report
- must be able to obtain an ABO Card and LATC Permit
- must be able to wear non-slip shoes
- ability to lift up to 45 pounds unaided
- ability to stand for long periods during events
- reliable transportation
- ability to work flexible hours including nights, weekends, and holidays
- ability to follow food safety instructions, HACCP, and Food Code
- strong communication skills
- ability to operate cash register and credit card machine
- ability to maintain grooming and professional appearance
- must be able to work on-call part-time schedule
Job Qualifications
- Must be 18 years of age or older
- ability to read signs and follow simple oral and written instructions
- excellent customer service skills
- must be able to pass a background check including credit history report
- experience as a server in banquets, restaurants with banquet facilities, or hotels for at least one year
- experience with upscale dining preferred
- high school diploma or GED preferred
- knowledge of Banquet Event Order (BEO) preferred
- must be able to obtain an ABO Card and LATC Permit
- ability to use and maintain basic food service and kitchen equipment
- ability to train others in use of basic food service and kitchen equipment
- strong communication skills and ability to read, write and understand English
- ability to interact with all levels of staff and quickly identify and resolve problems
- excellent organizational and planning skills
- strong customer service orientation
- excellent interpersonal skills
- ability to work with limited supervision
- ability to work flexible, irregular hours including nights, weekends and holidays
- compliance with health codes and ability to adapt to changes in work environment
Job Duties
- Reports to work in proper uniform according to the scheduled time
- follows instructions for each event as given by the managers and captains of Food & Beverage
- operation of card transaction machine
- assist with collecting, polishing and set up of all banquet equipment including flatware, china, glassware, serving pieces, banquet tables, chairs and linens
- serves alcohol under the ASM Global SAVOR Safe guidelines
- works in banquet catering and concessions events
- assists with beverages, bread and condiments
- assists with cleaning all banquet equipment including cleaning and filling salt and pepper, condiment, bread etc.
- creates and executes logistics of delivery of all food to functions and outlets including preparation and set up of event room and dishing area
- prepares tables with place settings and builds buffets
- attends pre-function meetings for briefing of event details and line ups
- provides friendly and courteous customer service to guests and co-workers
- remains at assigned station and performs duties as assigned for each event
- reports customer service complaints to Banquet Captain or Food & Beverage Managers
- cleans and returns all serving pieces to proper storage
- adheres to company grooming standards and policies
- follows service standards, procedures and guidelines
- delivers, sets up, services and breaks down all equipment and food and beverage assigned to functions and outlets
- performs deep cleaning as assigned
- cleans banquet wares efficiently and safely
- removes debris from banquet areas after events
- takes trash to proper receptacles and uses proper disposal methods
- sanitizes equipment as assigned
- uses counting and arithmetic skills as needed
- follows all food safety instructions, HACCP and Food Code
- works efficiently with production schedules to meet demands
- provides highest quality service to guests, staff and temporary employees
- trains and supervises employees and temporary labor when required
- assists with opening, closing and month end inventory counts
- maintains and organizes wares in proper storage
- sets up and breaks down stations and completes side work
- maintains sanitizer buckets at proper dilutions
- ensures products are wrapped, labeled and dated
- operates coffee, tea and bar equipment safely
- keeps work area clean and organized
- practices FIFO for products
- attends event briefings
- performs skilled labor as required
- leads by example with polite and can-do attitude
- follows accident and incident reporting procedures
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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