Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Benefits
Tips
Paid Time Off
Employee Discounts
Career development opportunities
Equal opportunity employer
safe work environment
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences across a diverse portfolio of hotels and resorts. With a strong emphasis on quality service, hospitality innovation, and employee development, Crestline Hotels & Resorts has established itself as a leader in the hospitality industry. The company prides itself on fostering a dynamic and inclusive work environment where employees are encouraged to grow professionally while contributing meaningfully to guest satisfaction. Respect for diversity and a dedication to upholding equal opportunity employment principles are core values at Crestline Hotels & Resorts, ensuring that every... Show More
Job Requirements
- High school diploma or GED preferred
- previous banquet server experience preferred
- ability to follow directions
- ability to get along well with others
- must be TIPS, CARE, or equivalent certified or become certified by first day on the job
Job Qualifications
- High school diploma or GED preferred
- previous banquet server experience preferred
- ability to follow directions
- ability to get along well with others
- TIPS, CARE, or equivalent certification required or must become certified by the first day on the job
Job Duties
- Review and understand the Banquet Event Order (BEO)
- complete setup according to the BEO
- set tables in assigned area correctly and uniformly using clean, pressed linen and clean unspotted silverware, china, and glassware
- learn the menu for each function and explain major ingredients and preparation methods
- stand in assigned station at least 15 minutes prior to function start time
- acknowledge and respond to all guest requests advising supervisor if necessary
- keep station neat and clean during service
- continuously patrol assigned station refilling drinks and removing service items
- ensure guests have everything they need
- use proper in-room clearing and aisle tray breakdown procedures
- return all reusable table complements and condiments for cleaning and refilling
- assist Captain or Manager in setting up and breaking down buffet and special food service tables
- set up, serve, and break down coffee breaks, receptions, and other special functions following policies
- set up, tend, and break down banquet bars as assigned
- follow cash and guest check procedures
- return excess food to kitchen following sanitation guidelines
- complete assigned side work such as refilling condiments, shaking and sorting linen, and cleaning serving equipment
- assist steward in keeping banquet back hall, linen rack, and storage areas neat and organized
- learn and apply all proper service procedures
- assist co-workers whenever needed
- remain up to date with hotel events and guests
- maintain responsible alcohol service certification
- mix and serve alcoholic and nonalcoholic drinks during banquet events
- set up, service, and breakdown coffee break carts and areas
- present breaks attractively and keep breaks clean
- prepare beverages according to standards
- secure all beverage coolers and lockable storage at shift end
- assist set-up staff as necessary
- know and abide by all company, hotel, and departmental policies and procedures
- actively listen and understand guest and co-worker communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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