Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.07
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Sheraton Denver Downtown Hotel, located at 1550 Court Place in Denver, Colorado, is a prestigious establishment under the global Marriott International portfolio. Known for its commitment to excellence, Sheraton has been a place where guests gather and connect since 1937. As part of Marriott International, the Sheraton brand emphasizes a welcoming atmosphere, thoughtful service, and a culture that values diversity and inclusion. The hotel serves both business and leisure travelers, providing exceptional accommodations, meeting spaces, and dining experiences in the heart of downtown Denver. The Sheraton brand continuously fosters a sense of community and belonging among its employees and guests,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or administrative support
- Ability to operate computer systems and office software
- Strong communication skills
- Ability to manage multiple tasks effectively
- Willingness to work full-time daytime shifts
- Ability to stand or sit for extended periods
- Ability to lift up to 10 pounds
Job Qualifications
- High school diploma or equivalent
- Experience in administrative or call management roles preferred
- Proficiency in computer applications including word processing, spreadsheets and databases
- Strong verbal and written communication skills
- Ability to handle confidential information professionally
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Job Duties
- Serve as a point of contact for front-line employees and managers regarding attendance and scheduling
- Manage phone and correspondence volumes using the Call Management System
- Monitor call volumes and investigate associate non-adherence issues
- Troubleshoot and report phone problems
- Record attendance variations and update computer systems
- Generate attendance and payroll reports
- Prepare and distribute statistical reports for daily, monthly, and yearly use
Job Qualifications
Experience
No experience required
Job Location
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