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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Maggiano's Little Italy is a renowned Italian-American restaurant chain celebrated for offering an authentic and sophisticated dining experience with a focus on classic Italian cuisine in an inviting atmosphere. Located in Jacksonville, Florida, this establishment prides itself on its exceptional guest service, attention to detail, and commitment to delivering memorable dining and event experiences. Known for its warm hospitality and rich culinary traditions, Maggiano's provides not only exquisite meals but also a welcoming ambiance ideal for both casual dining and special occasions. Employing a dedicated team of hospitality professionals, the restaurant embraces a culture that values teamwork, integrity, and excellence... Show More
Job Requirements
- Must provide a minimum of 2 years full-service banquet experience and/or 1 year catering sales experience or the equivalent
- Ability to pass an exam in English with 90 percent or better in menu and specials, wine list, liquor list and special drinks, liquor liability laws and knowledge, accounting procedures, layout of restaurant and/or banquet rooms including table numbers, individual restaurant orientation material including rules and philosophies after training
Job Qualifications
- Minimum 3 years’ experience in hotel, catering, or banquet operations
- Experience leading event execution and service teams
- Strong knowledge of banquet service standards and room setups
- Ability to read and execute BEOs, layouts, and event contracts
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent guest-service and conflict-resolution skills
- Proficiency with banquet systems, CRM, or event software
- Ability to work a flexible schedule including nights, weekends, and holidays
Job Duties
- Own all event details once the event is booked and handed off from sales team
- Review contracts, BEOs, and event notes for accuracy and completeness
- Create and manage event timelines, layouts, seating charts, and room assignments
- Coordinate menu selections, special requests, dietary needs, and service style
- Schedule banquet staff based on event size and service requirements
- Lead day-of execution, ensuring events start on time and run according to plan
- Serve as primary on-site contact for hosts during events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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