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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
personal day
Paid holidays
Sick Time
Retirement Plan
travel benefits
holiday bonus
Life insurance
Bereavement leave
Footwear reimbursement
Friends and family rate
Job Description
Crowne Plaza Lansing is a well-established hotel known for its commitment to providing exceptional hospitality services and outstanding guest experiences. As part of the InterContinental Hotels Group, this hotel combines high standards with a welcoming atmosphere to cater to both business and leisure travelers. Located in Lansing, the hotel offers modern accommodations, events facilities, and a range of amenities designed to meet the needs of its diverse clientele. Crowne Plaza Lansing values professionalism, teamwork, and a dedication to quality, ensuring every guest enjoys a comfortable and memorable stay.
The Banquet Porter role at Crowne Plaza Lansing is critical to ... Show More
The Banquet Porter role at Crowne Plaza Lansing is critical to ... Show More
Job Requirements
- Must be able to work flexible schedules including nights, weekends, and holidays
- Legal age to serve alcohol
- Must comply with hotel rules and regulations
- Two years of experience in fine dining, catering, or banquet service preferred
- Attendance at scheduled training sessions and meetings required
- Must be able to lift and transport items weighing up to 75 pounds and maneuver equipment up to 200 pounds regularly
- Must be able to fulfill cleaning tasks including bending, reaching, and repetitive motions
- Must be detailed oriented and organized
- Ability to communicate effectively in written and verbal forms
- Ability to work independently and in a team
- Must be physically able to work in varying temperature conditions indoors and in extreme environments
- Must use Windows and Outlook email proficiently
Job Qualifications
- Two years fine dining, catering, or banquet service preferred
- Must be of legal age to serve alcohol
- Must be detailed oriented and have organizational skills
- Must possess basic computational abilities and be able to use Windows and Outlook email
- Strong problem-solving and reasoning skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- Effective communication skills in the primary workplace language
- Basic reading, writing, and math skills
- Ability to navigate necessary software and applications
- Ability to meet time standards for efficient workflow
- Able to work independently and as part of a team
- Ability to perceive and detect uncleanliness and stains
- Physical ability to work in a range of temperatures and exert mobility for extended periods
- Familiarity with office equipment such as computers and printers
- Ability to maneuver between tables and tight spaces
Job Duties
- Deliver superior service and maximize customer satisfaction
- Set-up, clean, and maintain meeting and event spaces including tables, chairs, risers, dance floors, lecterns, and audio-visual equipment
- Relay any problems or damaged areas to Banquet Management in a timely manner
- Help with AV questions as necessary
- Engage with guests and fellow colleagues using D.A.R.E. to Connect behaviors
- Ensure compliance with sanitation and safety regulations
- Ensure all banquet equipment and storerooms are properly maintained and cleaned
- Oversee proper control and storage of meeting room supplies such as linens, pads, pens/pencils, and table stands
- Bus tables, refill water stations, and perform dish steward duties as necessary
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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