
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Pet insurance
Job Description
Hotel Ivy is a distinguished luxury hotel located in the heart of downtown Minneapolis. As a Forbes recommended boutique hotel, it boasts 136 unique guestrooms and exceptional event spaces. The hotel features signature venues including the famed Penthouse atop the Historic Ivy Tower, three onsite restaurants and bars, and the Forbes 4 Star Anda Spa and Fitness center. Positioned as a premier destination in the Twin Cities, Hotel Ivy offers not only upscale accommodations but also a warm, welcoming atmosphere supported by a gracious and dedicated team. Employees at Hotel Ivy become part of the HEI family, a passionate community... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous experience in banquet or food service preferred
- ability to stand for extended periods
- ability to lift and carry up to 30 lbs
- excellent customer service skills
- ability to follow instructions and work as part of a team
- must be able to comply with state and federal regulations regarding alcohol service
- flexible availability including nights, weekends and holidays
Job Qualifications
- Hotel experience preferred
- must be willing to pitch-in and help co-workers with their job duties and be a team player with or without reasonable accommodation
- must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of the appropriate table settings and serviceware
- ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- ability to remember, recite and promote the variety of menu items
- ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation
- ability to stand for long periods of time with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware
- attend roll call meetings before events to learn function particulars, including guest and hotel expectations
- greet guests and respond to requests in a friendly and courteous manner
- serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet
- promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- replenish beverages as necessary, and check with guests for overall satisfaction
- once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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