Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,400.00 - $68,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
The Providence Marriott Downtown is a premier hotel known for its exceptional hospitality, luxurious accommodations, and outstanding event facilities. As part of the globally recognized Marriott International brand, this hotel provides guests with a unique blend of comfort, style, and impeccable service, catering to both business and leisure travelers. Located in the heart of Providence, Rhode Island, the hotel serves as a popular venue for weddings, corporate events, banquets, and social gatherings, offering extensive meeting spaces and culinary experiences that are tailored to exceed guest expectations. The hotel prides itself on fostering a positive working environment that emphasizes employee development,... Show More
Job Requirements
- High school diploma
- minimum 2 years banquet supervisory experience
- food service sanitation certification required
- ability to lift up to 30 lbs and move 100+ lbs with assistance
- strong math skills including algebraic equations using percentages
- ability to walk, stand, and bend continuously
- ability to manage schedules and staffing
- ability to work under pressure
- adherence to company, local, state and federal policies
- CPR certification preferred
- TIPS certification preferred
- demonstrated leadership abilities
Job Qualifications
- High school diploma required
- college degree preferred
- 2+ years banquet supervisory experience
- demonstrated leadership qualities
- proficient in computer applications including Red Coat and MICROS
- knowledge of food and beverage service standards
- excellent communication and interpersonal skills
- ability to train and develop staff
- ability to handle stressful situations
- knowledge of budgeting and inventory management
- customer service oriented
- able to maintain professional appearance
- preferred additional language skills
Job Duties
- Maintain standards of food and beverage quality and guest service quality
- achieve budgeted revenues, expenses and maximize profitability related to food and beverage
- contribute to guest satisfaction across hotel and food and beverage departments
- increase guest satisfaction through training, communication and organization
- manage scheduling and staffing based on business needs and events
- monitor banquet event orders, cover shifts and work hands on with staff
- meet with sales team to assist with special event requests
- ensure cleanliness and orderliness of banquet areas and equipment maintenance
- manage operations in compliance with company policies and legal regulations
- maintain security procedures for hotel products and monies
- perform inventories and control product stock levels
- oversee the beverage program and adhere to corporate guidelines
- respond to internal and external complaints and take corrective action
- act as manager on duty when scheduled
- conduct departmental meetings and attend operation meetings
- assume responsibilities of director or manager in their absence
- handle staffing, training, counseling, disciplining and interviewing
- assist with expo on banquet line and monitor food quality
- direct supervisor tasks and ensure proper billing and documentation
- perform additional duties as assigned
- answer telephones clearly and coordinate information
- utilize Red Coat, computer and MICROS applications
- maintain professional appearance and grooming
- preferred additional language ability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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