Banquet Manager - Renaissance Framingham Hotel & Conference Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Paid Time Off
Employee assistance program
401k plan
Hotel discount travel program
exclusive associate discounts
Training and development programs
Career advancement opportunities
Job Description
The Renaissance Framingham Hotel, part of the esteemed Colwen Hotels portfolio, is a recently renovated, castle-inspired destination that combines historic charm with modern luxury. This upscale hotel offers newly refurbished guestrooms, elegant event spaces, and three vibrant dining outlets, making it a premier venue for both leisure and business travelers. Situated in a strategic location, the hotel serves as a hub for conferences, social gatherings, and special events, drawing guests who expect high-quality service and unforgettable experiences. Colwen Hotels, known for their commitment to hard work, character, and authenticity, operate over 40 hotels across 10 states and pride themselves on... Show More
Job Requirements
- 2 years banquet, event or food and beverage management experience (hotel experience preferred)
- excellent interpersonal and customer service skills
- reliable with the ability to multi-task
- T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
- strong leader of people
- excellent verbal and written communications skills
- familiar with common computer software programs, ability to operate POS system
- must be willing to work rotational work schedule including nights, weekends and holidays
Job Qualifications
- 2 years banquet, event or food and beverage management experience (hotel experience preferred)
- excellent interpersonal and customer service skills
- strong leader of people
- excellent verbal and written communications skills
- familiar with common computer software programs, ability to operate POS system
Job Duties
- Oversee, coordinate, supervise and direct catered and non-catered functions
- control food and beverage cost while driving guest satisfaction
- work closely with sales teams and hotel general managers at assigned hotel
- recruit, interview and hire food and beverage staff associates for assigned hotel
- train and support all banquet associates and ensure performance in accordance with established hotel brand and Colwen standards
- set departmental targets and objectives, work schedules and budgets
- ensure sequence of service standards are met
- strict adherence to all applicable food and beverage standards
- develop menus with other members of food and beverage team
- ongoing communication with staff through regular departmental meetings (document agenda and attendance)
- pre shift meetings daily or as needed
- ensure staff is up to date with information related to drinks, specials, wines, beers etc.
- audit for efficient operation of bar and cost controls
- monitor liquor sales and product mix
- educate and maintain proper controls with bartenders
- abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
- maintain proper inventory controls and order supplies
- receive, check and document all food and beverage deliveries
- perform accurate cash-out procedure at shift end
- evaluate market trends and ideas for liquor specials and presentation
- perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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