Banquet Manager | Full-Time | Congressman Solomon P. Ortiz International Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $53,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Professional Development
Job Description
The Banquet Manager position is a critical leadership role within the hospitality sector, primarily focusing on the management and execution of catering and banquet operations in a dynamic event-driven environment. This position supports the General Manager and plays a vital part in overseeing diverse service styles, including retail concessions, hosted or no-host bars, casual to formal banquets, passed cocktails and hors d'oeuvres, buffets, and fully synchronized multi-course meals. The role demands a hands-on approach, involving pre-planning of logistics, setup, service execution, breakdown, and post-event cleanup to ensure seamless event delivery and guest satisfaction. This Banquet Manager position is part of... Show More
Job Requirements
- 3-5 years of catering experience within public venues or convention centers
- valid Food Handlers certificate and Alcohol Service Permit if required
- strong communication skills
- ability to work variable schedules including evenings and weekends
- solid knowledge of POS and timekeeping systems
- proficiency in Microsoft Office and basic computer applications
- ability to handle cash accurately
- self-motivated and confident
- ability to manage and mentor staff
- excellent interpersonal skills
- knowledge of health and safety regulations
- ability to make quick operational decisions
- ability to maintain professionalism and confidentiality
- strong organizational skills
Job Qualifications
- 3-5 years of experience in catering within public venues or convention centers
- ability to communicate clearly and professionally with staff and guests
- ability to make sound operational decisions quickly under pressure
- ability to speak, read, and write in English
- solid working knowledge of Microsoft Office, POS systems, and timekeeping
- ability to work well in a fast-paced, team-oriented environment
- thorough knowledge of bar locations and facility operations
- valid Food Handlers certificate and Alcohol Service Permit if required
- knowledge of sanitation, food preparation, alcohol policies, and safety standards
- ability to perform basic math related to cash handling and inventory
- strong integrity and professionalism
- experience with inventory cost control and menu planning
- basic computer proficiency in email, Excel, Word, Outlook, and scheduling tools
- ability to work variable schedules including evenings and weekends
- excellent verbal and written communication skills
- self-confident and driven
- able to supervise, coach, and train employees
- excellent customer service skills
- knowledge of health and safety standards
- strong analytical skills
Job Duties
- Assist in the overall management of catering operations
- ensure total compliance with alcohol service policies
- provide ongoing direction, supervision, and mentoring to hourly event staff
- troubleshoot technical problems with point of sale systems
- generate event employee schedules and verify time
- assist in training and development of hourly employees
- manage catered events from set-up to tear down
- build and maintain relationships with key decision makers
- address catering requirements and requests
- communicate with managers and staff about guest needs
- follow up on guest experience
- recruit, hire and train catering staff
- ensure proper staffing levels for events
- monitor safety and liquor law compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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