Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a highly respected company in the hospitality industry, known for its fully integrated approach to delivering exceptional client services. With a keen focus on fostering a dynamic company culture, Driftwood empowers its associates to take initiative, be proactive, and actively contribute to the success of each property under its management. The company employs top talent across all levels, departments, and properties, which ensures a consistent standard of excellence. Driftwood Hospitality Management operates multiple hotel properties, including the Durham Hilton located in Durham, NC, where this current opportunity is available.
The Durham Hilton is a ... Show More
The Durham Hilton is a ... Show More
Job Requirements
- Minimum of high school education or equivalent
- one full year of employment in a banquet or supervisory position
- current Food Handler Card
- ability to lift and move tables, chairs and podiums weighing up to 80 lbs
- ability to grasp, lift and/or carry or move goods on a hand cart/truck weighing up to 100 lbs
- ability to perform physical activities including twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling frequently throughout a shift
- knowledge of food and beverage preparations and hotel banquet/catering services
- excellent communication skills
- ability to follow safety and security procedures
- adherence to company policies
- maintenance of neat and professional appearance
- availability to work variable shifts as required
- ability to interact professionally with guests and team members
Job Qualifications
- Minimum of high school education or equivalent
- one full year of employment in a banquet or supervisory position is required
- requires a working knowledge of hotels banquet/catering food and beverage services
- communication skills required to provide information and associated services to hotel management and guests
- hold a current Food Handler Card
- must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of the appropriate table settings and service ware
- knowledge of various types of equipment and set up styles used in the meeting rooms such as round and schoolroom table types
- ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests
Job Duties
- Supervise the banquet employees
- schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate
- supervise and set-up the food and beverage preparation and service to ensure compliance with banquet event orders and catering procedures and to ensure an optimal level of service, quality, and hospitality
- meet with the customers to review the banquet event order and to review any changes, issues and/or problems to ensure delivery of a quality product
- monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service
- provide weekly linen inventory needs to the housekeeping department
- adhere to all company policies and procedures
- follow safety and security procedures and rules
- know department fire prevention and emergency procedures
- utilize protective equipment
- report unsafe conditions to supervisor
- report accidents, injuries, near-misses, property damage or loss to supervisor
- provide for a safe work environment by following all safety and security procedures and rules
- maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook
- perform any related duties as requested by supervisor/manager
- assist other banquet personnel when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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