Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
hotel discounts
Travel Discounts
Professional development opportunities
Job Description
First Hospitality is a forward-thinking hotel development, investment, and management company founded in 1985 and headquartered in Chicago. With a strategic vision focused on creating value through excellence and innovation, First Hospitality stands out in the hospitality industry by fostering a culture that embraces doing things differently. The company has built a strong reputation for managing diverse hotel properties, delivering exceptional guest experiences, and driving financial success while maintaining a high standard of service.
First Hospitality is committed to attracting and retaining a high-performing and diverse workforce where individual differences are respected and valued. This inclusive approach allows t... Show More
First Hospitality is committed to attracting and retaining a high-performing and diverse workforce where individual differences are respected and valued. This inclusive approach allows t... Show More
Job Requirements
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
- Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
- Two years progressive leadership experience in banquet operations is preferred
- Some college and/or advanced training in food operations
- Prior hotel and supervisory experience preferred
- Ability to lift, push, pull, and carry tables, chairs, boxes (50 lb. maximum) occasionally
- Service clients on a moment's notice, variable distances, 100 percent
- Continuously standing: function observation, client site inspections
Job Qualifications
- Experience in banquet management or hospitality leadership
- Proficient in budget management and financial analysis
- Strong communication and interpersonal skills
- Ability to lead and motivate a team
- Knowledge of food and beverage operations
- Familiarity with safety and security regulations
- Effective organizational and multitasking abilities
Job Duties
- Manage banquet service operations to achieve customer satisfaction, quality service, and compliance with policy and procedure while meeting or exceeding financial goals
- Responsible for long and short-term planning and day-to-day operations of the banquet department
- Recommend policy and procedural changes
- Implement and monitor the departmental budget and manages expenses within the given budget constraints
- Analyze BEO's, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing, and menus meet or exceed customer's expectations
- Review all schedules, equipment, supplies, and organize workflow to ensure a quality event to customers on a daily basis
- Monitor and control banquet budget and coordinate with event budgets to maximize revenue and minimize expenses while providing quality quest service
- Implement company programs and resolve daily, operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations and to ensure optimal level of service, quality and hospitality
- Supervise banquet staff to retain and motivate associates
- train, develop, empower, coach and counsel, provide performance reviews, resolve problems, provide open communication vehicles, recommend discipline, as appropriate
- Participate in all special projects, task forces, and committees as requested
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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