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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $84,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Vacation leave
sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
Discounted rooms at Hyatt hotels
free colleague meals
free parking during shifts
Job Description
Hyatt Regency Mission Bay is a premier resort-style hotel situated in the vibrant heart of Mission Bay, San Diego. Surrounded by some of the best beaches in Southern California and close to renowned attractions such as SeaWorld and Belmont Park, Hyatt Regency Mission Bay offers guests an unforgettable experience marked by stunning waterfront views, pristine pools, exciting waterslides, and spectacular sunsets unique to this region. The hotel is dedicated to providing a high-caliber guest experience through its luxurious amenities, scenic location, and exceptional service standards. With its perfect blend of relaxation and adventure, it serves as a top destination for... Show More
Job Requirements
- Ability to work full time with flexible schedule including weekends and holidays
- desire to understand and anticipate needs in fast paced environment
- refined verbal and written communication skills
- proficient in general computer knowledge
- creativity and innovation
- detail oriented and highly organized
- prior hotel banquet service experience
- experience in event service roles preferred
- strong leadership, motivation and training capabilities
- ability to provide exceptional customer service
Job Qualifications
- Full time management experience
- strong leadership and communication skills
- proficiency in general computer knowledge
- creativity, innovation, detail oriented and organizational skills
- hotel experience with thorough understanding of banquet service levels
- previous experience as Event Services Manager, Assistant, Captain or Supervisor preferred
- high energy and entrepreneurial spirit
- motivational leadership abilities
- effective development and training skills
- exceptional customer service skills
Job Duties
- Support and manage the Events Department while collaborating with the Food and Beverage Director and hotel departments
- supervise, empower, lead, coach and motivate banquet team including bartenders, food servers, and lead house attendants
- assist hotel in achieving top box service scores through effective communication and understanding of Banquet Event Orders
- ensure appropriate and timely setup of all functions and meetings while maintaining food, beverage and meeting specifications
- review staffing and equipment needs proactively
- coordinate and execute all events with Culinary, Stewarding, Catering, Convention Services, Convention Services Floor and Beverage teams
- maintain a high energy, positive, professional appearance
- develop innovative and creative décor for banquet function space
- manage short and long term banquet functions in both front and back of house
- establish highest standards of quality service through effective hiring, training, development, promotion and continuous reinforcement
- facilitate payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
- perform daily walk-throughs of banquet departments and function spaces to ensure compliance with health regulations and Hyatt standards
- develop ideas for special events and holiday functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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