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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee benefit card offering discounted rates
Learning programs
Career development opportunities
Corporate social responsibility activities
Job Description
Accor is a world leader in the hospitality industry, known for its diverse range of brands and its commitment to creating an inclusive and growth-oriented workplace. With a global presence, Accor offers exciting opportunities to work in various segments of the hospitality sector, including upscale and luxury hotels, resorts, and food and beverage operations. The company supports its employees to grow both professionally and personally, providing access to knowledge, development programs, and a supportive environment where individual contributions are recognized. At Accor, employees are encouraged to bring their true selves to work, explore limitless career possibilities, and participate in initiatives... Show More
Job Requirements
- Bachelor's degree in Hotel/Restaurant Management, Business or equivalent experience
- 3-5 years experience in food service operations
- 1-2 years experience in high volume banquet operations
- Strong leadership and organizational skills
- Excellent communication skills
- Ability to manage multiple tasks simultaneously
- Basic computer proficiency including Word and Excel
Job Qualifications
- 3-5 years experience in food service operations
- 1-2 years in high volume quality banquet operation
- Bachelors Degree in Hotel/Restaurant Management, Business or equivalent experience
- Technical knowledge of overall food service operations
- Knowledge of different types and styles of service
- Ability to think and act independently
- Provide leadership and direction
- Handle multiple tasks simultaneously
- Excellent verbal and written communication skills
- Ability to work with numbers
- Basic computer skills including Word and Excel
Job Duties
- Reviews banquet functions for particular shift, ensures adequate staffing levels, supplies, and checks for special needs or arrangements
- Prepares daily assignment sheets for all banquet personnel and conducts pre-meal meeting
- Ensures that all Banquet Colleagues follow Fairmont Standards of Service and rules of conduct
- Contributes to Colleagues training, development, and coaching as needed
- Participates in the Hotel’s Service Principles process and supports staff participation to foster continuous improvement
- Communicates and promptly documents guest and colleague inquiries, feedback, and important items using proper procedures
- Coordinates with kitchen regarding food preparation and timeliness and with Beverage Supervisor regarding bar requirements
- Consults with Audio-Visual to ensure set up is done correctly and on time
- Confers with the host of the function on last minute arrangements and accommodates guest needs efficiently
- Ensures that meeting rooms are set up with proper amenities and maintains cleanliness and reset during breaks
- Supervises meeting room setup for the following shift
- Prepares banquet checks at end of functions ensuring accuracy and participates in weekly payroll process
- Attends daily BEO meetings, Pre-Cons, and other banquet-related meetings
- Attends Department Head meeting in Director’s absence
- Supports achieving banquet objectives related to guest satisfaction, employee surveys, and budget
- Upholds health, safety, and environmental initiatives
- Conducts walk through of banquet area at shift completion ensuring safety and security
- Performs additional duties as directed by Banquet Director
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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