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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Vision Insurance
Job Description
Nestled in the rolling hills of CordeValle, our luxury resort delivers exceptional, personalized experiences in a refined setting. CordeValle is renowned for its breathtaking landscapes, world-class golf course, and unparalleled amenities that cater to guests seeking a sophisticated, tranquil getaway. This exclusive resort combines elegant accommodations with top-tier dining and event spaces, making it a premier destination for both leisure travelers and those hosting private events. Our commitment to excellence is reflected in every detail, from the impeccable guest service to the carefully crafted culinary offerings. We pride ourselves on creating memorable experiences that exceed guest expectations and foster lasting... Show More
Job Requirements
- Minimum 21 years of age required to serve alcoholic beverages
- at least two years of experience as a banquet manager preferably in a luxury or ultra-luxury environment
- high school diploma required
- knowledge of multiple service styles including French, Russian, butler-style, tableside service
- expertise in room setup styles and banquet flow
- strong understanding of Banquet Event Orders (B.E.O.'s), staffing guidelines, and labor management
- familiarity with food and beverage cost controls and banquet sales tools
- working knowledge of POS systems and cashiering procedures
- exceptional attention to detail, organization, and follow-through
- strong leadership and problem-solving skills
- ability to remain calm under pressure and resolve issues using sound judgment
- excellent communication skills in English, additional languages preferred
- ability to work cohesively with cross-functional teams
- ability to lift and transport up to 30 pounds
- ability to stand, walk, reach, bend, and move throughout shift
- ability to communicate clearly with guests and team members
Job Qualifications
- High school diploma
- at least two years of experience as a Banquet Manager preferably in a luxury or ultra-luxury environment
- knowledge of multiple service styles including French, Russian, butler-style, tableside service
- expertise in room setup styles and banquet flow
- strong understanding of Banquet Event Orders (B.E.O.'s), staffing guidelines, and labor management
- familiarity with food and beverage cost controls and banquet sales tools
- working knowledge of POS systems and cashiering procedures
- exceptional attention to detail, organization, and follow-through
- strong leadership and problem-solving skills
- ability to remain calm under pressure and resolve issues using sound judgment
- excellent communication skills in English, additional languages preferred
- ability to work cohesively with cross-functional teams
Job Duties
- Maintain complete knowledge of departmental policies, service procedures, and standards
- ensure superior service standards are upheld daily
- oversee event execution from set-up through breakdown
- review and organize Banquet Event Orders (B.E.O.'s)
- communicate updates and changes
- inspect function spaces for cleanliness, proper setup, and equipment readiness
- conduct pre-function meetings to review service details, VIPs, timing, and special requests
- direct service flow, monitor timing, and ensure seamless coordination with Culinary and Stewarding
- strictly adhere to state liquor laws including regulations prohibiting service to minors or intoxicated persons
- greet and engage hosts and guests
- ensure all arrangements meet expectations
- anticipate guest needs and promptly resolve concerns
- handle guest complaints professionally, ensuring complete satisfaction
- promote positive guest relations at all times
- prepare weekly schedules aligned with labor forecasts and business levels
- ensure proper staffing and compliance with attendance standards
- conduct training programs for new hires and ongoing development for existing staff
- provide performance feedback and manage disciplinary matters when necessary
- foster a collaborative, professional work environment that supports morale and productivity
- track revenue against budget and review daily sales
- ensure compliance with cashiering and accounting procedures
- prepare payroll and tip distribution records accurately and timely
- establish par levels and requisition supplies as needed
- maintain accurate departmental documentation and logs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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