Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Paid Time Off
Retirement benefits
Professional development opportunities
Employee Discounts
Job Description
The Ritz-Carlton Dallas Las Colinas, located in Irving, Texas, is part of the prestigious Ritz-Carlton brand under Marriott International, renowned worldwide for its exceptional luxury hospitality service. With more than 100 award-winning properties globally, The Ritz-Carlton epitomizes a commitment to delivering rare and special luxury experiences that create lasting memories for every guest. As a leader in the luxury hospitality industry, The Ritz-Carlton places immense value on its unique culture, emphasizing diversity, inclusion, and the celebration of each associate's unique backgrounds and talents. The company is an equal opportunity employer dedicated to non-discrimination and fostering an environment that nurtures creativity,... Show More
Job Requirements
- High school diploma or GED
- at least 2 years of relevant experience in event management or food and beverage industries
- strong leadership capabilities
- effective communication skills
- knowledge of banquet operations and legal compliance
- ability to manage inventories and control costs
- skills in scheduling and staffing
- customer service expertise
- competency in training and developing employees
- capacity to handle guest feedback and resolve issues
- understanding of safety protocols
- ability to participate in meetings and implement corrective actions
Job Qualifications
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related professional area
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of banquet operations and event trends
- ability to manage budgets and control costs
- customer service oriented
- ability to resolve conflicts and handle guest complaints
- understanding of safety and emergency procedures
- experience conducting training and staff development
- ability to analyze guest satisfaction data and implement improvements
Job Duties
- Directs and motivates banquet team to provide high quality service
- monitors and controls financial and administrative responsibilities including asset protection
- communicates clearly with all event stakeholders
- identifies training opportunities and plans strategies to meet goals
- manages banquet operations including supplies, legal compliance, sanitation, inventory, and cost controls
- schedules banquet staff to maximize profits
- develops relationships with groups to retain and grow business
- sets goals and delegates tasks to improve performance
- conducts monthly team meetings
- broadens knowledge of food, wine, and event trends
- acts as liaison to kitchen staff
- leads shifts and participates in event servicing
- sets positive guest relation examples
- obtains guest feedback and handles complaints
- empowers employees for excellent customer service
- ensures employees understand expectations
- strives to continuously improve service
- reviews guest satisfaction results with staff
- communicates and enforces emergency and safety procedures
- provides employee performance feedback
- leads staff discussions
- implements corrective action plans
- addresses service challenges based on surveys
- participates in all pertinent meetings
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: