Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, with a rich history dating back to 1957. As the largest owner and operator of private clubs across the United States, Invited manages over 130 country clubs, city clubs, and athletic clubs nationwide. With a team exceeding 17,000 employees, the company is deeply committed to building relationships and enriching the lives of its members, guests, and staff. The private clubs under Invited's management offer an extensive range of first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers. This... Show More
Job Requirements
- Able to stand, walk, and perform physical activities for extended periods
- ability to work in varying temperatures and environments with potential exposure to dust, fumes, or gases
- capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, folding/unfolding as required
- able to lift, carry, push, and pull up to 100 lbs occasionally
- effective communication skills including talking and hearing with sufficient visual acuity
- attendance requirements as outlined on the weekly schedule
- availability for additional hours including weekends and holidays to meet position deadlines
- proficiency with POS systems and banquet-related tools such as trays, bottle openers, and wine tools
Job Qualifications
- High school diploma or equivalent
- minimum of 2 years of experience in a supervisory role within the club environment or food and beverage industry
- completion of all food and beverage online training modules including service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen employee training, F&B refresh training, culinary safety, food safety, and alcohol safety
- bachelor’s degree in the food and beverage industry preferred
- experience handling highly confidential material such as member and employee data preferred
- proficiency in computer skills including spreadsheet software
- strong communication abilities
- demonstrated leadership skills
Job Duties
- Recruit, train, and supervise banquet service personnel according to club procedures
- implement and monitor training programs, including required certifications, to ensure staff adherence to Invited's service standards
- create and manage staff schedule, adjusting as needed based on event requirements and labor budgets
- communicate with the Event Sales Director to confirm staffing and execution plans for private functions
- review reservation books and function sheets to ensure proper room setup and alignment with event specifications
- ensure accurate timekeeping by monitoring staff hours and adherence to the timekeeping policy, verifying both employee and supervisor approvals
- oversee the setup and breakdown of banquet rooms, ensuring they align with event function sheets and reservation details
- oversee banquet and event operations, ensuring food is served promptly and to standard
- conduct post-event follow-ups with the host to ensure their satisfaction and resolve any issues through service recovery
- handle event payments and related paperwork, adhering to Club accounting processes
- document tasks and important details in the MOD log to ensure smooth communication between shifts
- greet members by name with a warm welcome, providing personalized service and fostering a positive atmosphere
- ensure side work and housekeeping tasks are completed in line with service standards and expectations, maintaining organized and sanitary work areas
- complete additional duties as assigned by management
- assist others as needed and take on additional tasks assigned by management
- follow all company, club, and department policies, procedures, and instructions
- represent the company’s management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity
- maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
- promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
- take initiative in personal and professional growth and maintain any required certifications relevant to the role
- address and resolve challenges using available resources, working with regional and corporate teams to support club operations
- support the overall efficiency of the team by collaborating and contributing to the club’s goals
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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