Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $87,000.00 - $116,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovation, and guest satisfaction. With a diverse portfolio of hotels and resorts worldwide, Marriott provides an inclusive environment where employees are valued and empowered to thrive. The San Francisco Marriott Marquis, located at 780 Mission St in San Francisco, California, is one of the company’s premier properties offering unparalleled event management and hospitality services. This location combines the energy of downtown San Francisco with the exemplary standards Marriott is known for, creating an exceptional experience for both guests and associates.
The Event Manage... Show More
The Event Manage... Show More
Job Requirements
- high school diploma or GED
- minimum 2 years experience in event management or related field
- ability to work full time on-site
- strong leadership capability
- excellent communication skills
- knowledge of safety and emergency procedures
- capacity to handle guest complaints effectively
- capability to manage inventory and control costs
- ability to conduct team meetings and training sessions
Job Qualifications
- high school diploma or GED
- 2 years experience in event management, food and beverage, or related professional area
- knowledge of banquet operations and event-related laws
- strong leadership and communication skills
- ability to manage financial and administrative tasks
- customer service orientation
- ability to train and develop staff
- problem-solving skills
- understanding of food and wine pairings
- experience in team management and delegation
Job Duties
- Project supply needs for the department including china, glass, silver, buffet presentations, and props
- apply knowledge of laws related to events
- manage banquet operations to maximize customer satisfaction
- adhere to all standards, policies, and procedures
- maintain established sanitation levels
- manage departmental inventories and maintain equipment
- control liquor costs and manage banquet beverage inventory
- schedule banquet service staff to forecast and service standards
- develop lasting relationships with groups to retain business and promote growth
- set goals and delegate tasks to improve departmental performance
- conduct monthly department meetings with banquet team
- broaden knowledge of food and wine pairings and event trends
- act as liaison to kitchen staff
- lead shifts and participate in servicing events
- set a positive example for guest relations
- interact with guests to obtain feedback
- respond to guest problems and complaints
- empower employees to provide excellent customer service
- ensure employees understand expectations and parameters
- strive to improve service performance
- emphasize guest satisfaction in meetings
- review guest satisfaction feedback with employees
- communicate and execute emergency procedures
- observe service behaviors and provide feedback
- monitor staff progress and lead discussions
- participate in corrective action plans
- review and improve based on meeting planner survey results
- attend all pertinent meetings
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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